PIC Solutions has been selected to provide risk management consulting to Absa Card.
The Absa Group is one of Africa`s largest financial services institutions and has a credit card portfolio that ranks in the top three in the CEMEA region. The group recently invested in a new predictive dialler and has engaged PIC Solutions to provide consulting support for the risk management issues associated with the implementation.
"Absa Card has made significant investments in technology. We have the most sophisticated end-user TRIAD account management system in the world and so it made sense to upgrade our predictive dialler, which will work closely with TRIAD," says Flip Breedt, General Manager of Absa Card Issuing.
"We are looking forward to the results that the new dialler and TRIAD strategies will generate across our collections and marketing campaigns."
David Lewis, Director of Consulting at PIC Solutions, adds: "We are delighted that Absa has chosen PIC Solutions to provide risk management consulting support around the new dialler. Return of investment from technology investments is often achieved by rapid implementation of the new systems and also ensuring maximum business benefits.
"We look forward to working with the Absa Card team to ensure that their investment is rapidly repaid as a result of improved delinquent and overlimit collections strategies and increased card telemarketing campaigns."
PIC Solutions provides customer management solutions to a wide range of blue-chip organisations. We are experts in the fields of credit, risk and marketing and have an established track record of success, powered by solutions.
Our ongoing commitment is to enable clients to optimise the credit lifecycle of your business.
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