Pink Elephant meets global training requirements for ITIL V3

Johannesburg, 12 Jan 2009

Pink Elephant has successfully satisfied the three levels of accreditation as set out by the official ITIL accreditor, APM Group, to deliver ITIL V3 education globally.

Being specialists in the market and in the release of ITIL training and education, this has brought on new opportunities for Pink Elephant in 2009. Pink Elephant will remain the first to deliver quality ITIL V3 training courses to its customers.

The three levels met are:

1. Organisational accreditation - As an Accredited Training Organisation, Pink Elephant assures customers that they will receive consistent and high quality service.

2. Course accreditation - All of Pink Elephant's ITIL V3 training materials have been objectively assessed for meeting all learning modules in the ITIL V3 syllabi.

3. Trainer accreditation - Pink Elephant's training staff have demonstrated proof that they possess the required V3 certifications and can manage the classroom teaching environment.

To teach at the ITIL V3 Intermediate level or higher, instructors must possess certification for the actual course itself and the ITIL Expert - the highest level of ITIL certification currently available. Nearly 100% of Pink Elephant's worldwide training staff are ITIL Experts.

Pink Elephant currently offers the following ITIL V3 Intermediates publicly or in-house:

* ITIL Intermediate: Operational Support & Analysis
* ITIL Intermediate: Release, Control & Validation
* ITIL Intermediate: Service Transition
* ITIL Intermediate: Service Operations

Three more Intermediate courses will launch in April 2009:

* ITIL Intermediate: Planning, Protection & Optimization
* ITIL Intermediate: Service Offerings & Agreements
* ITIL Intermediate: Continual Service Improvement

Following these will be:

ITIL Intermediate: Service Strategy ITIL Intermediate: Service Design
ITIL Intermediate: Continual Service Improvement

An ITIL Intermediate Certificate is awarded upon passing the Intermediate exams, and candidates also receive credits towards the 22 required to attain the ITIL Expert qualification.

For more information or to register for a course, please call (+27) 11 656 0020 or e-mail

View more information on the V3 certification scheme.
View how Pink Elephant's ITIL courses guide you along the V3 certification path.


Pink Elephant

Pink Elephant is proud to be celebrating 20 years of ITIL experience - more than any other supplier. Operating through many offices across the globe, the company is the world's number-one supplier of IT management best practices, offering education and consulting services. To date, more than 100 000 IT professionals have benefited from Pink Elephant's expertise. Pink Elephant has been championing the growth of ITIL worldwide since its inception in 1989, and was selected as an international expert to contribute to the ITIL V3 project as authors of V3's Continual Service Improvement book and through representation on the International Exam Panel. Click here for more information about Pink Elephant.

ITIL is a registered trade mark of the Office of Government Commerce in the United Kingdom and other countries.

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