Pivotal, AdvanceNet expand alliance to target Africa

Pivotal Corporation and AdvanceNet today announced an expanded alliance agreement to target the African market. This expanded alliance agreement builds on the success that Pivotal and AdvanceNet have had in the South African market for more than four years. Working together, the companies have achieved CRM success with customers such as L`Oreal South Africa and PG Bison South Africa.

"This expanded alliance agreement is a natural choice given the success that AdvanceNet has already had delivering Pivotal CRM to companies across SA," said Mark Carlile, general manager, Pivotal UK and Africa.

"AdvanceNet is highly certified in delivering Pivotal technologies and products and has a strong understanding of the CRM requirements of companies in this market. Combined with their deep expertise of this market, it is clear that they are the right partner for us to work with across Africa. We are excited to team up with AdvanceNet to gain an expanded presence in region."

Under the terms of this agreement, AdvanceNet will deliver Pivotal CRM products to companies across Africa, including the Indian Ocean Islands. According to Thomas Barker, Managing Director of AdvanceNet`s Pivotal Africa division: "We are expanding our alliance with Pivotal to provide companies across Africa with a cost-effective CRM product to help them increase operational efficiencies improve customer loyalty and increase revenue opportunities. Pivotal CRM offers customers a complete, yet modularised set of applications, a highly flexible architecture, and easy-to-use customisation capabilities to ensure that they receive a product that meets their exact business and technology requirements. We are excited to build on our success, expand our channel infrastructure and further communicate the advantages of Pivotal CRM to this market."

Pivotal CRM is a complete suite of marketing, sales, service, PRM and interactive selling applications designed to help mid-sized enterprises start and succeed at CRM. This modular suite of applications allows organisations to quickly address their most urgent business challenges first, and then extend over time as their requirements increase. Built on a Microsoft .Net foundation, and embracing the latest industry standards around Web services, Pivotal ensures that customers receive a highly flexible, scalable and easily deployable solution that delivers richest levels of interactivity and collaboration across the enterprise. And, when mobility matters, Pivotal applications can be easily deployed in a disconnected environment to ensure maximum field sales effectiveness.