Plantronics Inc, the world leader in lightweight communications headsets, today announced a revolutionary new product for call centres and offices.
The DuoPro headset utilises a convertible design that sets new standards in comfort, durability and sound quality. The new headset addresses the demanding environments of 21st Century call centres and busy offices, providing a versatile, stylish solution.
The DuoPro can be worn either over the head or over the ear, and is available with Plantronics trademark clear voice tube or with a high-performance noise-cancelling microphone. The headset incorporates an industry-first headband design that has been ergonomically engineered to distribute weight evenly across the head. The unique design eliminates direct pressure on the user`s ear, increasing all-day wearing comfort.
All versions of the new headset feature discreet styling, a swivel-mounted microphone joint for flexibility and built-in cord management for balance. Durability has been designed into DuoPro, with metal-reinforced pivot points to withstand the demands of all-day, everyday use.
The noise-cancelling model of DuoPro features a unique anti-twist boom. The innovative design of the boom keeps the microphone properly aligned to minimize "voice fade," ensuring clear, accurate conversations.
"We`ve leveraged our 40 years of experience in headset design, along with comprehensive input from our customers, to create a convertible headset that sets new standards in comfort, durability and style," said Craig May, president of Plantronics Call Centre and Office Division. "It`s the ideal hands-free solution for both call centres and offices."
The Plantronics DuoPro provides key benefits for both call centre managers and agents. Call centre managers will appreciate the economy and simplicity of buying one headset that delivers quality sound and durability in either wearing style. Call centre agents will appreciate the all-day comfort and superior fit the DuoPro headset provides.
Office users will appreciate the style, versatility and clear sound quality of DuoPro. They can choose either the stability of the over-the-head design or the discreet lightweight comfort of the over-the-ear style. Whichever style they choose, DuoPro delivers clear, natural communication.
The DuoPro joins the Plantronics family of professional-quality H-Series headsets, and is compatible with all Plantronics call centre and office amplifiers equipped with the Plantronics Quick Disconnect. The Quick Disconnect allows a user to unplug their headset and move away from their desk while the caller remains on the line.
For further information, please contact Tony Brown, VP Africa, Plantronics at tel. (021) 856 2148; fax (021) 851 7925; e-mail info@plt-sa.co.za
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Plantronics introduced the first lightweight communications headset in 1962 and is recognised as the world leader in communications headsets. A publicly held company with more than 2 400 employees, Plantronics is the leading provider of headsets to telephone companies and the business community worldwide. Plantronics headsets have been featured in many high-profile events, including Neil Armstrong`s historic "One small step for man" transmission from the moon in 1969. Plantronics launched the Computer Audio Systems Division to the public in April 1999 to elevate awareness and drive the direction of the PC headset industry. Information about the company and its products can be found at http://www.plantronics.co.za
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