Prisma Solutions, a leader in data automation solutions, announced the availability of Esker`s Pulse.
Pulse is a versatile solution for the intelligent multi-channel delivery of application-generated information. This server-based solution recognises application output and then transforms it into widely used formats such as PDF, HTML, XML, image and text. Once it has been transformed it routes it to recipients via a secure web server, e-mail, fax, wireless, or distributed print based on your organisations preference.
Prisma Solutions believe that Pulse has the ability to streamline the process of automation and delivery of documents. Hugo Leuner, MD, Prisma Solutions claims that Pulse will reduce the cost of organisations communicating with their customers while improving service levels through the delivery of essential documents such as invoices, bills, statements, and trade confirmations. Pulse has the ability to improve the value of the information it delivers while diminishing the business cycle time that is usually linked to the delivery of time-sensitive information.
Since the inception of the e-business revolution, organisations have invested in technology that has enabled electronic business transactions. Leuner however believes that these efforts have so far mainly enhanced the front-end experience for the user, where e-commerce transactions are initiated. And that the back-end process of delivering essential e-business documents has not yet benefited from the same level of sophistication and automation.
As many organisations essential documents are still trapped inside the enterprise system, bound to delivery on paper. Such organisations are now investigating the potential of electronic information delivery.
Leuner believes that organisations are currently investing too much time in converting their documents from one format to another, and that Pulse will enable businesses and their customers to automatically send and receive information in their preferred format.
Prisma says that the efficiencies gained through the delivery of information using transport methods such as Pulse will result in mutually beneficial cost reduction. Saving time and frustration while enhancing good customer relationships.
Pulse consolidates electronic delivery technology into a single platform through which organisations will be able to implement policies and business rules to automatically deliver the information in the most desirable way. Pulse is unique and timely because it will intelligently automate the communications process based on document content and recipient preferences.
Using Pulse to transform and deliver documents based on their content and user preferences enterprises can realise significant customer service advantages. Pulse will eliminate the need to modify output generating applications by providing a middle-tier that seamlessly recognises, routes, transforms, delivers, performs notification, and audits information as it flows out of applications
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