ProScan Systems topped the Point of Sales Solutions category in the Distributor of the Year 2007 Outlook Awards run by CRN magazine.
Currently in its 12th year, the Outlook Awards are positioned as the premier barometer for measuring business satisfaction and service excellence between vendors and distributors, on the one hand, and solution providers, on the other.
The awards for distributors were split into 34 product categories. As in the past years, the survey is conducted by an independent researcher with vast IT channel and solution provider knowledge. The Outlook results were audited by an actuary to ensure precise statistical results.
ProScan provides a wide range of bar code scanning, mobile computing, RFID and label printing products backed by nationwide support and services.
Of the different categories rated in the Outlook Awards, ProScan achieved its highest score for product knowledge. Andrew Fosbrook, Managing Director of ProScan, comments on this accomplishment: "Over a year ago, we launched a dedicated Product and Technology Department, which specialises in delivering pre-sales support both internally to our team of sales representatives, as well as externally to our channel partners.
"This team passes on in-depth knowledge about our range of products, as well as applications. They also assist in ensuring that the correct product is quoted for each application."
According to Fosbrook, the key to success is a clear and well defined channel partner policy, as well as the discipline and structures in place to implement it consistently, and provide world-class support and services.
Looking ahead at the company's plans for 2008, Fosbrook says: "We are currently busy extending our products and services to ensure that our product line of bar code scanners, mobile computers and label printers is the most comprehensive in Sub-Saharan Africa."
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ProScan Systems is a leading distributor of a wide range of bar coding, data collection, RFID, wireless networking, and mobile technologies for a wide range of industries in southern Africa, including retail, fast-moving consumer goods, transport and logistics, and manufacturing.
ProScan markets and supports a complete line of data collection technologies and provides the expertise to implement customised solutions together with accredited partners across southern Africa.
ProScan's product range includes retail and industrial bar code scanners, RFID products, bar code printers, wireless local area networks (LANs), mobile computers and GSM/GPRS data communications.
ProScan Media Products (PMP), a member of the ProScan group, specialises in the local production and supply of self-adhesive and bar code labelling products and printing solutions to the retail, consumer goods, industrial, transport and logistics, hospitality and healthcare markets throughout South Africa.
ProScan's head office is situated in Jet Park with regional offices in Durban, Cape Town and Port Elizabeth.
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