Protek today unveiled its nexoss Unified OSS network management solution for new generation communications service providers, at the 3GSM World Congress in Cannes, France.
Protek, a leading supplier of business and operational support systems to the global telecommunications industry, maintains a strong presence in Africa from its regional office in SA.
Dramatically lowered network ownership costs, greater network availability and improved performance, as well as rapid return on investment are the unparalleled advantages of the Protek`s end-to-end nexoss Unified OSS solution.
Nexoss Unified OSS transforms network management information into real-time business intelligence, by pinpointing precisely which customers are affected by particular network fault. Through uniting disparate systems, nexoss Unified OSS delivers a consolidated view of multi-technology, multi-vendor network resources.
This typically slow, manual process is automated using leading-edge event correlation, fast fault isolation and resolution tools. To prevent severe service level agreement penalties, nexoss Unified OSS can predict network faults, enabling the rapid resolution of specific network problems.
The breadth of functionality of nexoss Unified OSS includes real-time multi-vendor inventory management, asset tracking and network element communication. Addressing the pressure to reduce network operating costs, auto-discovery detects spare and allocated capacity, revealing under-used assets, optimising investment, and delivering an immediate payback. Nexoss Unified OSS delivers improved customer service through simplified and immediate validation of new services, which using legacy systems, can take up to a week. Earlier billing of these services results in accelerated revenue and positive cash flow.
Protek`s CEO, Paul Beaumont, commented: "Leading analysts agree that an end-to-end network management system encompassing enhanced performance, capacity and end-to-end service management is absolutely critical for customer retention and network efficiency. The nexoss Unified OSS solution goes beyond these requirements, by delivering real-time business-critical information to the network to dramatically improve customer service and operational effectiveness."
3GSM World Congress 2003 is held at the Palais des Festivals, in Cannes, France, and is the world`s largest GSM product and services showcase.
Protek is also demonstrating the nexoss new generation, pre-integrated Customer Care and Billing Solution, part of the award-winning nexoss suite.
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Protek develops, markets and supports software solutions for next-generation convergent service providers and large enterprises, ensuring a predictable and rapid return on investment.
Protek`s business and operational support systems enable service providers and large enterprises to improve business efficiency with increased revenue from new services and reduced costs through automation. Protek`s software solutions are easily self-configurable to integrate business processes, allowing real-time end-to-end management of customers, applications, services and networks in a robust and secure environment.
Protek`s broad range of functionality in Customer Care, Billing, Rating, Order Management, Flow-through Service Provisioning, Inventory, Network Management, Mediation and Network Security provides both customers and end-users with increased control over their business. Real benefits include faster time to market, reduced business risk, improved customer service, scalability and ease of implementation.
More than 175 service providers, large enterprises and government organisations in over 35 countries, utilise Protek to improve their competitiveness and profitability.
Protek Service Provider customers include BellSouth, BT, MTN, ntl:, Swisscom, Telenor, Verizon, VIAG and Western Wireless International. Protek`s Network Security customers include BUPA, local and central government, defence organisations in the UK, the US and other NATO countries. Protek partners include Cap Gemini Ernst and Young, Nortel, Bull, Siemens, Dimension Data, Ascom, Connexn, Microsoft, HP, BAE Systems, Lockheed Martin and EDS.
Protek employs almost 500 people globally, with headquarters in the UK and offices in the US, Central America, Scandinavia, Russia, SA and the Middle East.
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