Protek, the leading customer care and billing provider in Africa and supplier of business and operational support system solutions worldwide, will showcase its integrated solutions at the GSM Africa Show in November.
During the two-day conference and exhibition, Tim Hearon, Protek`s Sales Director for Africa, and Thomas Bragaw, CEO of MTN Uganda, will present an extended joint operator case study. The seminar, entitled `Billing for Converged Prepaid Services` will look at a number of areas including why convergent billing for pre- and post-paid is a critical success factor in Africa, and the technology behind integration.
The discussion will also focus on enhanced data management - how to own and expand the subscriber base and revenues through increased market knowledge and analysis, as well as future trends and service possibilities.
Tim Hearon, Sales Director of Protek Africa, commented: "Each year this conference provides an increasing opportunity for communication providers across Africa to meet and discuss how to capture market share and generate revenue across the continent. As the leading provider of business and OSS solutions to the telecommunications sector in Africa, Protek fully understands the requirements of the specific regional as well as vertical markets and is keen to share its experience and knowledge to help improve the growth of other service providers."
GSM Africa is taking place at the Holiday Inn in Cape Town on 22 - 23 November 2001. Key executives at Protek will be available on Stand 12 to answer any questions about its offering.
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Protek develops, markets and supports software solutions for next-generation convergent communication providers and large enterprises, ensuring a predictable and rapid return on investment.
Protek`s business and operational support systems enable communication providers and large enterprises to improve business efficiency with increased revenue from new services and reduced costs through automation. Protek`s software solutions can be easily configured to integrate business processes, allowing real-time end-to-end management of customers, applications, services and networks in a robust and secure environment.
Protek`s broad range of functionality in Service Provisioning, Customer Care and Billing, Mediation, Network Management and Network Security provides both customers and end-users with the benefits of a faster time to market, reduced business risk, improved customer service, scalability and ease of implementation.
More than 100 communications providers and large enterprises, in over 35 countries, utilise Protek to improve their competitiveness and profitability. Protek`s customers include MTN, Swisscom, VIAG EuroPlattform, Telenor, ntl, Western Wireless International and BUPA. Protek`s partners include Cap Gemini, Nortel, Siemens, Dimension Data, Ascom, Plexus Teledata and Connexn.
Protek employs 600 people globally, with headquarters in the UK and offices in Europe, the US, Central America, SA, South Asia, the Middle East and the CIS.
For more information please visit our Web site at www.protek.com, or e-mail info@protek.com.
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