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Qlik ranks first in customer and product satisfaction, second consecutive year: BARC BI survey

Also takes top honours in 'performance', 'considered for purchase', and 'competitiveness' categories.

Johannesburg, 20 Oct 2015

Qlik, (NASDAQ: QLIK), a leader in visual analytics, announced that for the second consecutive year it has ranked first in customer satisfaction, performance, product satisfaction, and the considered for purchase categories among large international BI vendors in a comprehensive survey of companies using business intelligence (BI) software products.

Qlik also ranked first in considered for purchase (German-speaking region, EMEA, Americas, APAC), competitiveness (German-speaking region, EMEA, Americas, APAC), and performance (APAC) among regional mid-sized deployments peer groups.

The BI Survey 15, conducted by the Business Application Research Center (BARC), is the world's largest independent survey of BI end users. This is the seventh year Qlik participated in the survey and the company continued to have a strong showing of customer participation. Of the respondents, Qlik customers use the solution for a broad range of applications with a focus on dashboards, enterprise reports, data analysis, and visual/data discovery.

"Qlik is ranked near to top in all of the peer groups in the business benefits KPI, making the vendor and its product set a leading driver of business value," said Dr Carsten Bange, founder and CEO of BARC. "The ability to employ the solution to enable fast and intuitive insights into data is clearly a strength that the product brings to decision-makers across customers' organisations."

In addition to taking top honours in six categories among large international BI vendors, Qlik was also recognised as a leader in 14 categories, including: collaboration, innovation, mobile BI, location intelligence, and implementer support. Among the regional mid-sized deployments peer groups, Qlik was consistently recognised in all regions - German-speaking regions, EMEA, Americas, and APAC - as a leader in business benefits, investment per seat, data discovery/visualisation, location intelligence, and query performance.

"The results of the BI Survey 15 show not only the power of the Qlik analytics platform, but of our commitment to our customers. We strive to make analytics intuitive, easy to use and, at times, addictive," said Lars Bj"ork, CEO, Qlik. "By outperforming the competition in key areas such as performance and user satisfaction, we show how our visual analytics solution has become a natural and vital part of customers' business operations."

The BI Survey 15 - now in its fifteenth year - is based on findings from a global survey featuring 3 267 respondents answering a series of detailed questions about their usage of a named product in the BI space. The survey examines BI product selection and usage among users in areas including business benefits, costs, proportion of employees using the product, competitiveness, recommendation, innovation, performance, customer satisfaction and agility. Altogether, 35 products (or groups of products) are analysed in detail.

To access the free BI Survey 15 Qlik Ranking report, visit: www.qlik.com/BARC2015.

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QlikView South Africa

QlikView South Africa is the local representative and distributor for Qlik (NASDAQ: QLIK) a leader in visual analytics. Its QlikView Business Discovery solution bridges the gap between traditional BI solutions and inadequate spreadsheet applications. The in-memory associative search technology QlikTech pioneered created the self-service BI category, allowing users to explore information freely rather than being confined to a predefined path of questions. Appropriate from SMB to the largest global enterprise, QlikView's self-service analysis can be deployed with data governance in days or weeks. The QlikView Business Discovery platform's app-driven model works with existing BI solutions, offering an immersive mobile and social, collaborative experience. Headquartered in Radnor, Pennsylvania, Qlik has offices around the world with more than 1 700 partners covering more than 100 countries.

For more information, please visit www.qlikview.co.za.

Editorial contacts

Ronell Swartbooi
DUO Marketing + Communications
(082) 460 9368
ronell@duomarketing.co.za