The latest turnaround strategy adopted by the State IT Agency (SITA) includes “radical” changes, says Nontobeko Ntsinde, the organisation's acting CEO.
Speaking at the opening of the GovTech conference, held in Durban, Ntsinde explained the organisation has a new vision and mission, which will reposition the much-maligned state-owned entity into a new look SITA, which is responsive to stakeholders.
“We are undertaking an organisational re-engineering that will address those matters that have hampered SITA from fulfilling its mandate. This re-engineering will deal with concerns from customers, suppliers, public institutions and sectoral issues relating to quality of service, pricing, maladministration and governance. It will achieve a repositioning that enables SITA to be responsive to government priorities and its national agenda,” she said.
This organisational re-engineering will deliver a “radical shift in strategic focus and the way SITA conducts its business”, Ntsinde explained.
As a result, the company is aligning its focus areas to that of government's national priorities. These are education, health, rural development and land reform, creating decent work and fighting crime. Additional areas of priority for the organisation are to improve effectiveness in local government, infrastructure development, and achieving collective commitment to achieving developmental goals.
The re-engineering process is focused on delivering qualitative services, as well as addressing supply chain management, governance and stakeholder relationship management. It also aims to set itself up as the ICT regulator for the public sector, she said.
This role sees the organisation setting standards for interoperability, security, certification, research and development and inventory of government's information systems, she explained.
As an organisation, much effort was being placed in creating an agency which “lives the values: integrity, fairness, prudence, transparency, service excellence and innovation”, Ntsinde revealed.
No operational detail was given in terms of the repositioning of the organisation, however, Ntsinde asked for patience as the strategy was rolled out.
“Through these changes, we will add real value to government and its agenda,” she concluded.
Share