Rakbank intros mobile banking

UAE-based Rakbank, also known as the National Bank of Ras Al-Khaimah, has unveiled mobile banking service, allowing customers to conduct their banking transactions via mobile phones, reveals BBR.

The bank says the mobile banking service is available on smartphones as well as conventional mobiles to ensure that all their customers can make use of the service.

According to Zawya, Rakbank mobile banking is structured into two distinct services. Mobile Banking Application is available for smartphone users of Etisalat and Du.

Alternatively, Mobile Banking Service, which is currently available for Etisalat subscribers, gives customers the opportunity to dial *169# from their mobile phone and receive access to a services menu.

Both of these solutions enable customers to track their accounts, loans, and credit cards while enjoying a host of other services such as balance enquiries, utility payments and fund transfers.

Rakbank is one of the few to extend to customers the option of opening a new account through mobile banking, says AME Info.

In addition, Rakbank's mobile banking platform offers the added service of 'Contact Us' through which customer can access the Bank's multiple communication channels including Phone Banking, online feedback forms.