Remote database support makes business sense, according to IOCORE

South African companies are steadily realising the benefits of remote management, a concept that sees IT vendors managing every aspect of their IT infrastructure - including databases and applications.

Outsourcing this key element of your business may sound attractive, but you need to carefully set about identifying the best service provider. It is pointless selecting a database administration (DBA) service that results in you still having to source some gap-filling DBA skills from elsewhere. The service being offered must cover all of your requirements, and must be a full DBA service.

As a strategic advantage partner of Oracle, IOCORE`s DBA department specialises in a total DBA solution, including total managed outsourcing of the DBA department, DBA services with onsite personnel, once a week onsite personnel, remote database support from IOCORE`s head office, DBAs on demand, any bundle package to suit a client`s requirements.

IOCORE, through its years of DBA experience, has found that many businesses with one or two small databases often do not need a full-time DBA on site. It is not cost-effective and technical personnel are quickly bored performing the daily maintenance tasks. IOCORE`s DBA department is currently providing remote database support to clients matching this profile both nationally and internationally.

"Our clients are currently enjoying a cost-effective service provided by highly skilled DBAs and have the assurance that the databases are reliable, available and fully tuned to world-class standards," says Rodney Naidoo, IOCORE General Manager-Systems Administration. "Constant global research ensures that IOCORE`s Systems Administration service follows best practices within the industry."

Systems are further protected by proactive maintenance and monitoring. Additional assurance is provided by the use of tried and tested standards and procedures, customised where necessary to suit client`s requirements.

According to Naidoo, another major advantage of outsourcing your systems administration requirements to IOCORE is the reduced risk, in that companies do not need to deal with issues of staff turnaround, training and the resultant interrupted service. "With one of the strongest skills sets in the country, including one of the largest Oracle database administration competency units, IOCORE`s database administration proficiency covers a wide range of tasks, including logical designs, physical designs, data migrations, performance tuning, data warehousing and systems implementation," he says.

For more information about remote database support, contact Rodney Naidoo at IOCORE on (011) 790-2000 or email: rodney.naidoo@za.iocore.com.