A powerful remote training tool could assist organisations to meet the requirements of the Skills Development Act and government empowerment initiatives.
Called NetSupport School v7.00 (NSS) and distributed locally by Blue Label Technology, the remote training software provides a cost-effective solution and logistical answer to the need to further employees` education and speed-up the training process.
"South African businesses face tremendous pressure to address the skills shortage in the country, as well as meet government expectations in terms of empowerment and capacity-building," says Tito Pereira, Managing Director of Blue Label Technology.
"However, while skills training has long-term benefits, it comes with upfront costs in employee downtime, travelling costs, the hiring of suitable facilities and the leg-work required by tutors to effectively train and evaluate performance. NSS can help in this regard," he adds.
NSS`s remote control functionality allows tutors to train remotely. This means that employees to be trained do not need to travel or take valuable time out to attend training, but can effectively remain at their desks in front of their own PCs. Tutors can watch, share or control the screen, keyboard and mouse of any employee workstation, and trainees can also receive immediate feedback provided by the tutor.
In this way, time, facility and infrastructure costs normally associated with corporate training are radically reduced, as employees need not leave their desks and tutors are able to coach and monitor a sizeable number of trainees.
NSS`s other benefits include an innovative survey feature that enables tutors to compile a quick question and answer test to all connected machines to ensure that participants have understood the lesson. Private text messaging between the tutor and employees is also available for individualised help and support. Group forums can be held with the group chat function.
NSS can be used to set up a computer-based training room without the need to install video splitters or other expensive hardware. The show function enables the tutor to demonstrate software packages or any computer-based training aid and then sit back and watch while employees work through exercises on their own workstations.
The multiple scan function displays up to 16 PCs simultaneously so that the tutor can cycle through the employee workstations. He or she also has access to a range of highlighting tools to annotate individual`s work - enhancing presentation and understanding.
Online tests and examinations can be designed with minimum effort and can include text, picture, audio and video questions. The results are automatically collated, marked and made available to the tutor.
"NSS offers companies an effective, easy to use and cost saving tool to build their intellectual capital and skills base," Pereira says.
Used internationally by leading companies such as Deloitte & Touche, Fujitsu, SAP, IBM and Oracle, NetSupport School (NSS) complements NetSupport Manager (NSM), which provides users with unrivalled remote control and innovative desktop management functionality.
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