Retailer looks into self-service

Niche Retail, a provider of e-commerce solutions, introduced an interactive a Web site, reports TMC Net.

“The new Web site showcases the work we do with our partners. It also provides a place to express our 'Niche' perspective on retail, e-commerce and technology trends,” said Niche Retail president, Jeff Grice, in a press release.

“We have completely revamped our service messaging in order to better demonstrate the value of Niche to potential partners. And we have established a showcase for each of our partners to promote the work we've done for them but also to promote their brand and products,” he added.

Epicor Software, a provider of enterprise business software solutions, has introduced Epicor Retail Enterprise Store Central, says Accounting Software 411.

This provides a powerful functionality to address the complex transaction requirements of today's multi-channel retail enterprise. Through a unique multi-channel transaction adapter, Enterprise Store Central simplifies retailers' daunting task of enabling the full spectrum of point of sale and enterprise sales functions across stores and channels, so retailers can more effectively manage transactions and customer engagement, the company says.

Serving as a single integration point for transaction 'basket' logic, it adds, the adapter integrates data from all channels - blending the e-commerce and brick-and-mortar experience like never before for simplified shopping and streamlined information management.

Celerant Technology, a player retail software industry, released several multi-channel offerings in 2010 including m-commerce capability, as well as GunBroker.com integration for firearm dealers, and an integrated CMS for customising Web sites with ease, states Retail Solution Online.

"Throughout 2010, our staff has strived to design and implement new technology to stay on top of industry trends and maintain a high level of customer satisfaction," states Ian Goldman, Celerant Technology president and CEO.

"We feel that having a strong multi-channel solution is important to Celerant's growth and continued success. For 2011, we are looking to strengthen our current offerings by making advancements to upcoming versions, such as our data warehousing module for advanced reporting and the optimisation of Command, enabling back office functions to be performed directly from a mobile device."