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Revolutionised search in document images

Johannesburg, 18 Jun 2009

Galdon Data has announced its end-to-end document capture solution that now empowers companies to convert images, like faxes, into an electronically searchable document in SharePoint, so they can be managed electronically with the rest of one's information.

By importing images and index information from MFPs, scanners and faxes, images can be securely distributed through SharePoint workflow processes. In a recent Gartner report, it showed that on average, professionals spend 50% of their time looking for information.

Galdon Data director Fairoz Jaffer says companies still use fax for document transactions, especially in the South African context. “Business continues to rely upon fax for simple, legal, secure and reliable document delivery. The management of these business critical documents has become a challenge to most businesses with regards to security, confidentiality, compliance and enforcing company policy. Galdon Data's solution is the easiest, fastest and most versatile way to store and retrieve faxes processed through RightFax, reducing risk and increasing the efficiency of all employees who use fax.”

The solution provides small, medium-size businesses and enterprise-class operations with a Web-based solution that centralises, controls, and manages all types of fax communication, streamlines document access and processing.

This solution utilises a browser-based interface to manage all fax documentation, and organisations can easily deploy and maintain a SharePoint environment, allowing them to seamlessly integrate and interact with other applications within the organisation.

Jaffer says avoiding loss of profit is a responsibility no business can afford to neglect, and includes many areas, some of which are impossible to quantify financially. “With this solution, organisations that are dependent on fax documentation for compliance, service and financial applications, are safe. The solution offers data protection against information theft, loss or destruction, maximised system uptime and access to fax documents.

The application extracts all usable text from the fax or scanned images and makes this available as part of the SharePoint search catalogues. Along with the existing metadata, this allows for users to search for faxes or scanned images as if they were any other text-based document type. The SharePoint Search Centre provides a single integrated location for employees to find content, processes, people, and business data relevant to their specific needs. This enables people and organisations to make decisions based on the latest information and facts more quickly.

“SharePoint provides the ideal platform image management. The ease of deployment, excellent optimised features and favourable pricing make it an ideal component of any company's ECM strategy. Employee productivity across the organisation can boost profits,” he concludes.

For more information, contact Galdon Data on (011) 805-4420 or e-mail sales@galdon.co.za.

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Galdon Data

Galdon Data is an IT services company providing solutions for business process automation and unified communications. This encompasses information capture, business information delivery, convergence and document solutions using the Microsoft, Open Text (Captaris), K2 and Autonomy (Cardiff) range of products. Galdon Data has been a Microsoft partner since 1998.

We are accredited as a Certified Microsoft Gold Partner and we hold competencies for Information Worker, Data Management and Unified Communication & Collaboration. As an AmVia Platinum Partner, the company is in the enviable position of being the largest CallXpress (Unified Messaging) and RightFax (business information delivery like fax, e-mail and Web) service company, with the largest service market share in southern Africa. Many of those clients are serviced through our business partners. Galdon Data's experience extends beyond the implementation and/or support of 400 unified messaging (voice and/or fax) sites. Our experience with unified messaging and auto-attendants implementation extends since 2000.

Galdon Data prides itself in the highly skilled team of Microsoft Solution specialists that focus in assisting customers understand various Microsoft technologies, and advise them as to which technologies best suit their business requirements. These services range from business productivity infrastructure optimisation workshops, consulting around business requirements and business analysis. These areas of customer engagement are key in helping the company understand its customers better. Its expertise in Microsoft solution design, development and implementation allows it to tailor solutions around individual customer environments.

Galdon Data is a company boasting 40 highly skilled and certified staff members, with national representation in Johannesburg, Durban, Cape Town and Port Elizabeth. Galdon Data is also a black empowered company with shareholding from Abnoba. For more information, visit http://www.galdon.co.za.

Editorial contacts

Ivor van Rensburg
IT Public Relations
(082) 652 8050
ivor@itpr.co.za
Fairoz Jaffer
Galdondata
(011) 805 4420
FairozJ@galdon.co.za