Rimini Street once again named client "IT Vendor of the Year"

Rimini Street, the leading independent provider of enterprise software support for SAP AG's (NYSE: SAP) Business Suite and BusinessObjects software and Oracle Corporation's (NYSE: ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion and Oracle Retail software, today announced that it has been named "IT Vendor of the Year" by long-standing client Hastings Entertainment (NASDAQ: HAST) for a second time. The award recognises Rimini Street's outstanding support of Hastings Entertainment's PeopleSoft applications, including premium-level service, ultra-responsive resolution of support issues, support for customisations and timely and accurate delivery of high-quality tax and regulatory updates.

Founded in 1968, Hastings Entertainment is a leading multimedia entertainment superstore retailer currently operating more than 120 superstores throughout the US The company switched to Rimini Street for support of their PeopleSoft applications in 2007 and realised many added benefits beyond the annual maintenance cost savings. These include an assigned Primary Support Engineer (PSE) available 24x7x365, support for customisations at no additional cost, avoiding costly and unnecessary forced upgrades for the sake of staying supported and guaranteed support for a minimum of 15 years for existing releases without required upgrades.

Part of Hastings Entertainment's standard support program with Rimini Street includes support for US payroll through Rimini Street's ISO 9001:2008-certified tax, legal and regulatory service that keeps organisations in legal and financial compliance.

"Since switching to Rimini Street support several years ago, we have enjoyed a much higher level of support and responsiveness for our PeopleSoft applications compared to the vendor," said Bryan Lee, Hastings Entertainment Senior Director of IT Applications. "We recognise the important role Rimini Street has played in supporting our IT needs over the years and we are pleased to be able to present them with this award."

"Rimini Street is honoured and grateful once again to be recognised by Hastings Entertainment for providing outstanding software support," said Seth Ravin, Rimini Street CEO. "This award is a reflection of the great partnership we have formed with our friends at Hastings Entertainment and our mutual dedication and focus to achieving their IT service objectives and financial goals. With more than 850 signed clients to date, including 91 of the Fortune 500 and 16 of the Fortune Global 100, Rimini Street is committed to delivering innovative support services and exceptional value to help our clients succeed."