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Running the 'always on' business

Admire Moyo
By Admire Moyo, ITWeb news editor
Johannesburg, 04 Jun 2014
There are very few parts of our economy that aren't operating 24 hours a day, says Veeam Software southern Africa regional manager Warren Olivier.
There are very few parts of our economy that aren't operating 24 hours a day, says Veeam Software southern Africa regional manager Warren Olivier.

Most businesses today are "always on" but the systems needed to support 24/7/365 availability are not always up to scratch, says Veeam Software southern Africa regional manager, Warren Olivier.

"Even quite small businesses are having to grapple with what it means to be available around the clock," says Olivier.

"It's a reality and big retailers have dealt with for years, but as more and more small retailers move online they're having to face it as well. Then there are , municipalities, mines, airlines, media companies, companies. There are very few parts of our economy that aren't operating 24 hours a day."

He points out that even if there are only a handful of people on the midnight shift, critical systems still need to be available. "But backup and data availability tools have not necessarily kept up with the needs of the always-on business."

For example, he says, there is no longer any such thing as regular downtime or backup windows.

"You can't shut a system down for a few hours overnight while you back it up - in many cases, being down for even a few minutes can be disastrous."

As well as the challenge of making systems and data always available, Olivier says there's now also much less tolerance for data loss.

"That creates a dilemma for some IT managers. On the one hand, backing up and protecting data is more important than ever, but on the other hand it's getting more and more difficult to do unless you have the right tools."

According to Olivier, the modern data centre is virtualised, complex and absolutely critical to business.

"It's absolutely essential to choose a data protection and availability tool that's specifically developed for virtualised environments. Such a tool should allow backups that have no impact on production, and for every backup to be tested so that data recovery can be guaranteed."

In addition, says Olivier, modern data protection tools need to ensure that when outages do happen, recovery time is fast and data loss is minimal.

"High-speed recovery combined with near-continuous data protection, both currently offered in Veeam Availability Suite v8, are the best way to manage the risks inherent in running an always-on business."

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