The pandemic proved beyond a doubt the viability of telework at all levels of government, says Dr Alan Shark, executive director, Public Technology Institute.
Manufacturing firms looking to sustain innovative ways of working post-COVID
Research commissioned by ServiceNow shows that while the pandemic enabled an environment for innovation within manufacturing , there is still work to be done to secure long-lasting digital transformation.
What to consider when adopting SaaS for your business
Software as a service eliminates the need for smaller companies to obtain resources to install and maintain technology, says Gerhard Fourie, district channel manager at Commvault South Africa.
Beware cyber hitmen: Become more resilient by understanding attackers
Many companies still labour under misconceptions about the nature of cyber attackers, not realising how sophisticated, large and organised these crime syndicates are.
The level of customer service offered to clients has a major impact on their loyalty, retention and ongoing sales, says Nicole Astfalck, associate director of Sales and Marketing at Futuresense.