As part of this partnership, Siebel has named Sagent as the preferred vendor for data migration from Siebel`s Series 3 and Series 5 applications to future releases of Siebel`s sales, marketing and customer service solutions. Sagent`s enabling technology is also being incorporated into Siebel technology to help enhance the data analysis capabilities in Siebel`s enterprise relationship management (ERM) applications.
The two companies are cooperating to deliver deliver products and services that migrate customers to Siebel`s ERM applications, and to provide analytical capabilities for Siebel`s products.
Siebel is the leading supplier of systems for organisations focused on increasing sales, marketing, and customer service effectiveness in field sales, service organisations, telesales, telemarketing, call centres and third-party resellers. The company`s software combines a standards-based open architecture with new and emerging technologies to enable scalability, configurability, functionality and performance.
* Sagent products are distributed in South Africa by 360 Solutions.
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