Samsung unveils wireless printer

Samsung has unveiled its wireless multifunction printer geared for SMEs, home office users and home users, states Trading Markets.

The Samsung SCX-4623FW features wireless push security, AnyWeb print software, with print speeds of up to 23 pages per minute.

The printer is Energy Star compliant, consuming under 45W of energy in standby mode and 10W in sleep mode.

Nice Systems, provider of intent-based solutions and value-added services, has released the Nice Back Office Suite which focuses on improving workforce compliance and quality of service in back office operations, writes TMCnet.

The suite combines the Nice IEX Workforce Management solution with real-time capabilities in real-time guidance, process automation and compliance, quality management and performance management.

“The solution will enable our contact centre customers, and in particular our workforce management customers, to leverage contact centre investments for the benefit of their back office operations,” says Udi Ziv, president for Nice System's enterprise product group.

Digium has unveiled a VOIP application for the iPhone and BlackBerry smartphones that integrates with the Switchvox unified communications solution, says VOIP Planet.

The Switchvox Mobile applications are linked to an employee's phone extension, so when mobile workers make a business call through Switchvox Mobile, the call appears to be from their work phone rather than their mobile phone.

The solution is based on Digium's open source Asterisk platform.