Sanlam company Multi-Data has established a gateway allowing companies to interact with the South African Revenue Service (SARS) electronically.
The new Web-enabled product, E-irp, allows companies to submit tax certificates (IRP5s) to SARS, as well as apply for, and receive, tax directives (IRP3s) electronically.
Multi-Data validates, processes and verifies the information in accordance with SARS' requirements, and with clients whose payrolls are administered by Multi-Data, Multi-Data can extract the information directly from the company's payroll and submit it to SARS.
The system can also provide printed IRP5s on request. In the case of IRP3 forms, using the previous system, the time taken to receive details was around six weeks. Using E-irp, the turnaround time has been reduced to three days, the company says.
Data are stored for a period of five years, making the look-up of customer queries a simple and effective process, it adds.
"Since the implementation of the new gateway earlier this year, more than 10 000 successful requests for tax directives have been executed," the company says.
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