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SAS drives superior performance from data to decision

Johannesburg, 10 Nov 2005

Sifting through last quarter's books to fill a multi-coloured dashboard with KPIs for the CFO is a recipe for failure in today's "flat world". Web-optimised software and fibre-optic technologies have made it possible for employees to collaborate from many points around the globe and achieve superior results at the speed of light.

That's why SAS, the leader in business intelligence, offers a deeper vision for performance management that helps all key decision-makers in an organisation meet strategic objectives by providing them with superior, enterprise-wide intelligence in real-time so they can make faster, more effective decisions and succeed in today's blink-and-you'll-miss-it business world.

"Performance management efforts will fail if they are set up as a one-time analysis or event to be recorded in a static scorecard, or if they evaluate the performance of individual departments or geographies in silos without taking into account the role played by each unit as part of the organisation as a whole," said Jim Davis, chief marketing officer at SAS.

"Performance management succeeds in driving superior performance only when it uses a continuous process to evaluate the operation of the entire organisation and the roles played by all of its interconnected parts."

SAS Performance Management takes industry-specific approaches supported by domain expertise and cross-functional intelligence solutions, and then delivers results through the SAS 9 Enterprise Intelligence Platform.

The entire performance management process can also be monitored and managed through SAS's industry-leading strategy mapping, key performance indicator (KPI) development and deployment, and scorecard reporting capabilities.

SAS Performance Management leverages the power of industry-specific offerings that address the unique issues facing industry business leaders today.

In the retail banking industry, SAS Performance Management is specifically tailored to drive customer profitability through effective cross-sale programmes that deepen customer relationships.

To do so, retail banks must answer questions such as:

* Who are our most profitable customers and what do they have in common?
* What product mix do they use?
* What channels do they use most often?
* Which of our customers will become the most valuable in the future?

Most traditional costing and profitability software cannot integrate and analyse the massive volumes of data from multiple technologies and business processes all the way down to the individual account level. SAS Performance Management achieves these goals by seamlessly integrating business intelligence with performance management to analyse customer transaction histories, calculate profitability for tens or hundreds of million retail customers at the individual account level, perform multi-dimensional analysis - by customer, product mix, and channel - and then deliver customer profitability insights to the right business units at the right time.

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SAS

SAS is the market leader in providing a new generation of business intelligence software and services that create true enterprise intelligence. SAS solutions are used at about 40 000 sites - including 96 of the top 100 companies on the Fortune Global 500 - to develop more profitable relationships with customers and suppliers; to enable better, more accurate and informed decisions; and to drive organisations forward. SAS is the only vendor that completely integrates leading data warehousing, analytics and traditional BI applications to create intelligence from massive amounts of data. For nearly three decades, SAS has been giving customers around the world The Power to Know.

For more information please visit us at www.sas.com.

Editorial contacts

Kerry Webb
Citigate ICT PR
(011) 253 5600
Michelle Chettoa
SAS Institute
(011) 713 3400