SA`s growing economy and expanding business opportunities are prompting local organisations to quicken the pace of business process management (BPM) adoption, said a US-based BPM consultant.
An increasing number of local firms have "seen the big picture" and are moving to implement BPM, Greg Carter, CTO of US-based Metastorm, told ITWeb during a visit to SA.
Metastorm`s success in the South African market, he noted, is indicative of the growing interest in BPM software by top management. SA is Metastorm`s third-biggest market in the world, behind the US and Europe.
Despite the uptake of BPM, however, challenges still exist, as many organisations are still not seeing the process as a distinct asset, says Carter. Another impediment to BPM implementation is often the result of "vendor confusion", he adds.
"Often an organisation may decide to implement BPM, but there are hundreds of products from which to choose."
Commenting on the local market, Carter said the uptake of BPM solutions is currently not very strongly driven by regulatory compliance requirements, which is a strong trend in other global markets.
"Internal compliance is a BPM driver in the case of South African businesses, but generally organisations here are seeking continuous improvement, tighter integration and cohesiveness.
"Local BPM clients are maturing and are seeking solutions that can be applied dynamically."
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