SDT, the financial services solutions company in the JSE AltX-listed SilverBridge Holdings Group, is to launch a user group forum on 30 June.
This is in acknowledgment of the steadily growing base of companies in South Africa, and the rest of Africa, which have adopted Exergy, SDT's flagship solution for the insurance sector.
“Our solutions empower millions of policies, and as such form a key component of the insurance sector,” says Johan Oosthuysen, strategic solution executive at SDT. “We want to ensure the greatest possible user involvement in future developments. User groups are an important step in the evolution of any software solution, and we are inviting clients to be part of a forum where we discuss product development and enhancements.”
With more than a decade of experience, SDT is now well entrenched in the first tier of the insurance market, having added Sanlam and Absa as customers in the last 12 months. It also has a presence in 10 other African countries.
“The user group will function as a forum for users of SDT products and services, to exchange information, experiences, best practices and concepts, and provide a channel to communicate feedback to SDT management,” adds Oosthuysen.
Users will be invited to:
* Share best practices in the use and deployment of SDT products in their organisations;
* Supply innovative approaches to SDT product use;
* Discuss product elements such as usability, security, documentation and functionality;
* Suggest product enhancements; and
* Collaboratively engage with the SDT user community and SDT in determining elements for future enhancements and prioritisation of such development areas.
“Our primary objective with the SDT user group is to provide an opportunity for the exchange of ideas and suggest functional enhancements, as a collective group to SDT, for inclusion into our solutions roadmap,” says Oosthuysen. “Our ultimate goal is that the users themselves will drive and take ownership of the user group.”
* For more information on the SDT user group, contact: GSFeedback@sdt.co.za.
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