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Self-service tool predicts glitches

Jacob Nthoiwa
By Jacob Nthoiwa, ITWeb journalist.
Johannesburg, 10 Feb 2011

Self-service tool predicts glitches

NCR has unveiled a predictive managed service for self-service ATM and check-out terminals, according to Self-Service World.

This is the first service to predict device failures before they happen and ensures the problem is fixed before the device fails and consumers are affected.

For example, NCR can track activity of a receipt printer on a self-checkout terminal or ATM. When the printer nears the end of its lifecycle or exhibits signs of failure, the printer can be replaced before failure occurs. This capability can significantly increase application availability and up-time.

Logistics company presents FlexTMS

Echo Global Logistics, a provider of technology-enabled transportation and management services, has unveiled a self-service transportation management system (TMS) called FlexTMS, states Logistics Online.

"Echo provides cost effective transportation management services for thousands of clients through an outsourcing model by leveraging our technology, purchasing power and expertise. FlexTMS enables our clients to utilise Echo's technology and service model while maintaining control over the process," says the company CEO Douglas Waggoner.

"Our FlexTMS solution will automate time consuming processes for clients and provide greater visibility to the entire transportation management function while allowing them to continue their existing carrier relationships."

VaultWare looks into self-service

Apartment marketing and leasing solution provider VaultWare has unveiled VaultWare Places, a program that will allow every apartment community in the US to have a dedicated Web site at no cost, says PR USA Net.

Property managers and owners are encouraged to use the self-service site to quickly and easily create a professionally designed Web site in what the company says is “three simple steps... No technical knowledge is needed to build a VaultWare Places Web site”.

The company says users can customise their favourite design, enter content and have a fully-functional, high-quality property Web site in a matter of minutes.

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