Performance solutions provider Trinagy has announced its Insight Plus performance management suite of point solutions. The products have been designed to respond to the need of service providers and large enterprises to manage diverse network services ranging from dial access, Voice over IP to broadband.
Insight Plus is marketed in South Africa by local infrastructure services management company Network Support Solutions (NSS).
"The solution is believed to be the first to offer a complete solution for managing new-generation Voice over IP networks. As a result customers have the ability to meet SLAs for even these latest services, which are currently governed by few standards and are thus difficult to track," says Andr'e Odendaal, Managing Director of NSS.
"The Insight Plus solutions match today`s dynamic definition of networks and services. Each solution provides intelligent insight into clients` specific services and networks," says Odendaal. "This enables them to meet their current Service Level Agreements (SLAs), manage their networking infrastructure performance efficiently, and plan for future revenue-generating service offerings," he adds.
The Insight Plus Family includes Insight for VoIP, Insight for Dial Access, Insight for Broadband, Insight for Applications, Insight for IP QoS, as well as Insight for Networks.
Trinagy is also actively developing the Insight for VoIP solution, which is an end-to-end solution that can track a VoIP call along all of its call legs, uniquely providing call correlation for service providers.
"A VoIP call can have as many as 40 legs as it works its way through the network," says Odendaal. "Being able to track and report on that activity is a huge advantage to service providers needing to measure VoIP SLAs," he adds.
According to Odendaal Trinagy`s other Insight Plus solutions also offer significant advantages over competitive offerings:
Insight for Dial Access provides insight into the activity and status of wholesale and retail provider-class dial-access services efficiently. This gives users the ability to efficiently manage large-scale, dial-up services and provide access services with guaranteed service levels and customer-specific reporting.
Insight for Dial Access uses industry-standard RADIUS call-accounting records to report on key dial access statistics.
Insight for Applications gives clients a single end-to-end view for detecting whether performance problems are at the application, system or network level. The centralised reporting means that users do not have to view separate reports and draw correlations from the data themselves.
Insight for IP QoS is a new solution being developed by Trinagy to track and measure Quality of Service accounting records. Support for Cisco Netflow and SAA environments will be available this year.
Insight for Broadband manages DSL, cable modem and potentially fixed wireless broadband services.
Insight for Networks ensures network performance and availability. This solution documents current network performance for capacity planning and helps internal and customer SLAs.
Trinagy`s Insight Plus family is packaged for individual customer requirements. In addition to service-specific reports and data collection software, each Insight Plus solution includes TREND, the network repository and database engine.
This data repository is a powerful, open, relational database that provides the links for integration into other OSS/BSS systems such as network inventory, event correlation, billing, and provisioning systems.
It automates the collection and analysis of performance data and couples it with its industry-leading predictive tools to warn users of impending network problems. Built on a distributed open architecture, TREND scales to meet the demanding requirements of even the largest networks.
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Network Support Services combines systems integration ad process skills with best of breed technology partners, such as NetIQ, Trinagy, Riversoft and Visionael, to deliver superior IT infrastructure management solutions.
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