Shell outsources payroll services

outsource all its SAP-based HR and payroll application management services to Accenture, Computerworld reports.

Shell signed the multi-year deal in July 2011, to cover the areas of employee administration, self-service, environmental health and payroll.

According to CBR, under the agreement, Accenture is now providing application maintenance services to Shell to support the company's SAP-based HR and payroll systems, which are being used by 90 000 people in 60 countries.

The application maintenance services Accenture is providing to Shell include preventative maintenance, change management, data archiving and management documentation.

The outsourced services are being delivered through centres in India and the Philippines, CRN writes.

Accenture has worked with various divisions of Shell on its SAP R/3 system in the past, including the exploration and production divisions, covering 22 000 users.