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Should faxes be archived or not?

By Jay Bradley
Johannesburg, 02 Dec 2005

Faxes are still a critical component in any organisation`s daily corporate tasks. However, with new legislation on data protection (including the ECT Act) organisations are still "filing" them straight into the old rubbish bin.

Technically and legally speaking all organisations should be archiving every piece of electronic communication they receive - be it electronic faxes, letters or e-mails. However, most companies do not archive their faxes and the question begs to be answered: "Should they be?"

If the answer is yes, this leads to another question: "Will this legislation ever be enforced?" Honestly, nobody can predict the answer. However, the point is that if push came to shove, it "can" be enforced.

Jay Bradley, MD of Ioware Technologies, believes that the cost to comply with this legislation is so low that it is not worth taking the chance.

Says Bradley: "We`ve looked at the whole corporate governance issue and then looked around for a solution. The answer for us was simple: FaxStore."

FaxStore is a product that archives faxes by implementing electronic "collectors" across any incoming electronic entry points. The faxes are then "indexed" using OCR and can then be redirected via a rules engine.

Says Bradley: "Using encryption technology, the data in FaxStore is not only secure, but faxes can be accessed from anywhere in the world using a Web interface. It can even trigger events based on certain content if we wish."

With fax communication a long way from becoming obsolete, FaxStore may be the cheap solution corporates are looking for.

For information about the FaxStore product, please visit http://www.ioware.co.za/zetafax?ref=itw_zeta.

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