Navision Software and Siebel Systems has announced a worldwide agreement to deliver customer-focused eBusiness solutions to meet the needs of mid-sized companies. Navision Software will market, sell and implement Siebel MidMarket Edition, which includes Siebel Sales, Siebel Service, Siebel Call Center and Siebel .COM applications.
Under the agreement, Navision Software and Siebel Systems will work jointly to integrate these applications with Navision Software`s products for financial management, manufacturing, distribution and e-commerce. Siebel MidMarket Edition will be sold through Navision Software`s growing network of close to 1000 Navision Solution Centers (NSCs) worldwide.
"Navision Software is excited to provide the opportunity to further enhance both our companies` applications with a fully integrated, customer-focused eBusiness solution," says Navision Software managing director Keith Mullan. "Our customers around the world continue to crave customer-focused systems that integrate with their current enterprise-wide systems. With this partnership, we are pleased to meet this need instantly."
The Siebel eBusiness Applications/Navision Solution will be available to customers and prospects through Navision Software and will be sold only as a fully integrated Siebel eBusiness Applications/Navision Solution. The first joint partners and customers have already been identified and implementation of pilot installations will begin at the end of August 2000. General Availability of the integrated Siebel eBusiness Application/Navision Solution is expected this fall.
"We have very high expectations for the mid-market," says Brian Sweeney, Vice President of Global Channels at Siebel Systems. "We are seeing rapidly growing demand from this sector, and we consider Navision Software as a major partner in satisfying the needs of mid-market customers worldwide."
The Siebel Systems/Navision Software alliance will expand both companies` reach in the mid-market by attracting eBusiness consulting specialists and customers with more sophisticated eBusiness requirements. Siebel MidMarket Edition provides Navision Software customers with a powerful tool with which to gain maximum value from all their customer relationships through every channel to market, whether through direct sales teams, call centers or via the Web.
"Customer-focused eBusiness solutions create strategic competitive advantages for mid-market companies," said Ole Wamsler, managing director of Merkantildata Applications, a major Scandinavian Navision Solution Center. "Even before the relationship between Siebel Systems and Navision Software was finalized, Merkantildata was marketing and developing these applications for our customers. The timing of the Siebel Systems/Navision Software relationship is perfect. The products from Siebel Systems and Navision Software are absolutely the best available. It`s reassuring that Navision Software will be taking advantage of this opportunity on a global basis."
With the introduction of the Siebel eBusiness Applications/Navision Solution, customers will now have both an enterprise-wide financial management solution and the functionality to retain profitable customer relationships by providing better service and identifying new companies that fit their ideal customer profile, through direct sales, call center and the Web.
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