Mauritius Telecom, one of the most dynamic telecommunication operators in the region, has chosen Sofrecom, the global provider for operational support systems, to supply the fully convergent Ga"ia solution to support its growing business. According to Michel Cestac, Managing Director of the Sofrecom branch in South Africa: "This new success reinforces the presence of Sofrecom in Southern Africa and in the Indian Ocean.
"We are delighted to be working with Mauritius Telecom. Our relations with them are well established and we strongly believe that our flexible and convergent solution will help them to provide the best service at lower operating costs "
Sofrecom will install its convergent Ga"ia solution and will provide telecommunications consulting.
The software covers all the requirements of the IMIS project from customer care and billing to financial and logistics which strong points are:
the marketer tool for products and services management that allows simulation and activation of an infinite number of tariff plans (G.catalog)
Web-based CRM (G.contact)
customer Internet self-services (
G.selfc@re
)
third-generation billing engine (G.billing)
local access management (G.network)
geographical information system (G.map)
executive information system (G.info)
interconnect system (Ga"ia Interco).
document management system
a flexible mediation platform managing the collection of CDRs, activation and control of network equipment.
The Ga"ia solution will enable Mauritius Telecom and its subsidiaries to manage efficiently not only fixed-line, but also mobile and data services to reinforce its position of second largest telecommunication operator in Southern Africa.
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