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Softline Accpac helps small, midsized retailers ring up more sales with Accpac ePOS 5.3

Major upgrade offers several new features, including customer loyalty tracking and retention, multilingual capabilities, and streamlined, faster transaction processing.
Johannesburg, 18 Aug 2005

Softline Accpac, a global provider of business management applications including accounting, CRM, warehouse management and HR has announced the latest version of its award-winning point of sale (POS) solution for small and midsized retailers, Accpac ePOS 5.3.

Version 5.3 introduces a broader set of retail functions, including customer retention features such as loyalty point programmes and gift card/certificate tracking, along with sales promotion and multilingual translation functionality.

"Accpac ePOS 5.3 streamlines transactions between the point of sale and the back office, giving retailers the tools to more effectively serve their customers and maintain a competitive advantage against larger retail chains," said Jeremy Waterman, managing director, Softline Accpac. "Faster processing, better inventory control on the back end in conjunction with Accpac ERP, more complete oversight of sales activity, and simplified handling of returns and exchanges are just a few of the benefits that small and midsized retailers will see with Accpac ePOS 5.3."

Accpac ePOS 5.3 can be run on a local area network or over the Internet to connect point of sale terminals to back office accounting and inventory databases in real-time. This flexibility is especially beneficial for geographically separate, multi-store retail operations, offering sophisticated retail POS functions that previously were out of reach to many small and midsized retailers. Real-time integration with Accpac ERP back office accounting translates into single point transaction management and the ability of Accpac ePOS 5.3 to easily switch between online and offline modes ensures uninterrupted transaction processing.

With Accpac ePOS 5.3, customer-buying patterns are easily tracked within the system enabling retailers to develop customer retention programmes to drive more sales. Features such as loyalty points programmes and gift card/certificate tracking and processing, and loyal customer discounts can be prompted right at the point of sale.

"We have been eagerly waiting for Accpac ePOS 5.3," said Softline Accpac channel manager, Jacqui Scorgie. "Its new features, especially the ability to reward repeat customers, are so important to our clients and prospects that we look forward to quickly deploying version 5.3 for them."

Accpac ePOS 5.3 also provides global reach for retailers, while retaining local touch. Version 5.3 can not only accommodate sales staff who are using the system in different geographical regions, but can also handle international retail processing challenges such as varying tax tables, different currencies, and the ability to translate screens into any language using the provided XML-based translation files. The repository of all sales, customer and inventory related information at a single, central office helps support faster, better-informed decision-making. Global, strategic rules can be implemented across the system, while individual store managers have local control on issues such as tactical pricing on a day-to-day basis, responding to local competition, economic conditions, and purchase patterns.

Accpac ePOS 5.3 helps reduce customer wait times at checkout registers by speeding up transaction processing times and introducing simplified single-step returns and exchanges. Its customisable user interface makes interaction with the application easy, so a new sales clerk can quickly get used to working with the application and do what's most important -- serve customers. Accpac ePOS 5.3 offers greater flexibility to add or move a large number of registers as needed, so retailers can easily meet seasonal demands or varying peak checkout times/days.

Tight integration of Accpac ePOS with the back-end accounting system, Accpac ERP (formerly ACCPAC Advantage Series), eliminates the need for retailers to maintain two disparate systems and enter data twice, allowing them to focus on serving their customers and making sales.

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Softline Accpac

Softline Accpac is a leading provider of business management applications including accounting, CRM, manufacturing, service management and warehouse management to the mid-range market. Its solutions are delivered to 130 countries exclusively through its network of over 5500 solution providers worldwide and 130 throughout Africa. Softline Accpac's product line includes: ACCPAC CRM, ACCPAC ERP, ACCPAC Business Analysis Suite, ACCPAC eTransact, ACCPAC Warehouse Management System, ACCPAC ePOS, ACCPAC Insight and Simply Accounting.

Softline

Softline is a leading provider of accounting, payroll and CRM software solutions to small, medium and large companies.

Focused on the development of accounting, payroll and CRM software solutions, Softline has a 16-year track record as a market leader. The group has a broad range of products offering users a variety of software solutions to run their businesses efficiently. Softline's leading brands include Softline Accpac, Softline Enterprise, Softline Pastel (Accounting and Payroll) and Softline VIP.

The combination of the group's product offerings, provide Softline customers with comprehensive, well-branded accounting, payroll and CRM software solutions.

In November 2003, Softline was acquired by Sage Group plc, an established FTSE 100 company. The group includes market-leading businesses throughout the UK, Europe, North America, SA and Australia, supplying business software to the small, medium and large business community.

Sage

The Sage Group plc is a leading supplier of accounting and business management software solutions and related services for small, medium and large enterprises. It comprises market-leading businesses throughout Europe, UK, North America, South Africa and Australia .The Sage group plc has over 4.5 million small and mid-sized customers in 55 countries and 8 000 staff.

Editorial contacts

Jacqui Scorgie
Sage Enterprise
(011) 803 7327
jacqui@accpac.co.za