Softline Enterprise, a leading supplier of ERP (enterprise resource planning) solutions, has emerged as one of the biggest scorers in Forrester Research's Wave report with its CRM product, SalesLogix.
The report evaluated the strengths and weaknesses of eight of the leading mid-market on-premise sales force automation (SFA) products across 151 criteria. The evaluation complements the April 2005 Forrester Wave of the hosted SFA vendors.
According to Forrester Research, mid-market companies, or those with 100 to 999 employees, had significant and obvious differences from SMBs, or those companies with less than 99 employees. In the upper mid-market, the ability to integrate, be very customisable and have a workflow driven solution is what really drove the leaders. For smaller businesses, costs, out-of-the-box functionality and being a pre-packaged solution are what users are looking for from vendors.
In the mid-market product evaluation and small business category, Softline Enterprises' SalesLogix CRM product was ranked as a leader, while Softline's parent company, Sage, was voted as one of the best all-in-one solutions as a result of its acquisition of strong ERP providers.
Ashley Ellington, managing director, Softline Enterprise, is thrilled at the announcement: "To have SalesLogix identified as leading CRM solution is a tremendous accolade. We trust that this announcement will go a long way in reconfirming the product as powerful CRM solution for our clients."
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Softline is a leading provider of accounting, payroll and CRM software solutions to small, medium and large companies. Founded in 1988 by Ivan Epstein, Alan Osrin and Steven Cohen, Softline was established during the formative years of the software industry and listed on the JSE Securities Exchange South Africa in February 1997. Softline expanded to establish a strong position within its area of focus in South Africa and Australia.
Focused on the development of accounting, payroll and CRM software solutions, Softline has a 16-year track record as a market leader. The group has a broad range of products offering users a variety of software solutions to run their businesses efficiently. Softline's leading brands include Softline Accpac, Softline Enterprise, Softline Pastel (Accounting and Payroll) and Softline VIP. The combination of the group's product offerings, provide Softline customers with comprehensive, well-branded accounting, payroll and CRM software solutions.
In November 2003, Softline was acquired by Sage Group plc, an established FTSE 100 company. The group includes market-leading businesses throughout the United Kingdom, Europe, North America, South Africa and Australia, supplying business software to the small, medium and large business community.
Softline has a solid track record of profitability and cash generation. The group delivers quality accounting, payroll and CRM software solutions that improve the efficiencies of businesses around the world.
Sage
The Sage Group plc is a leading supplier of accounting and business management software solutions and related services for small, medium and large enterprises. It comprises market-leading businesses throughout Europe, United Kingdom, North America, South Africa and Australia .The Sage group plc has over 4.7 million small and mid-sized customers in 55 countries and 9 000 staff.
Softline Enterprise
Softline Enterprise is a leading supplier of enterprise resource planning (ERP) solutions, delivering performance and Web capability that is essential for success in today's competitive business environment. Addressing finance, construction, distribution, manufacturing, services and e-business requirements, the product offering also supports and consolidates activity across expanding business needs. Available on a wide range of operating systems and compatible with a host of industry leading databases, it gives mid-range and larger organisations the reliability and scalability required to keep ahead of competitors.
Softline Enterprise products are supported through a network of accredited partners which bring together the individual product and service components to deliver a complete and tailored solution.
Softline Enterprise products include:
Sage Line 500 - offering all the advantages of a traditional ERP solution, Sage Line 500 provides tight financial control with full visibility of costs and powerful reporting tools. In addition, it includes an evaluation of market trends to assist customers to make informed strategic decisions. The product also manages cash flow through close budget control and efficient purchase requisitioning and supports international business with multi-language, multi-currency, multi-company features. It includes vertical solutions such as manufacturing, construction and retail.
SalesLogix - an affordable, fully scaleable and powerful CRM solution that is easily customised for medium-sized and divisions of large corporate businesses. SalesLogix is designed to integrate seamlessly with other business software and back office applications, providing customers with a holistic view of each customer.
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