Software Futures has secured the local agency for the Dataware range of knowledge management tools, beating off several other local software companies in the process.
Dataware, headquartered in Massachusetts and listed on Nasdaq, is regarded by analysts as the leading knowledge management company in the world. It has more than 2 000 customers in 20 countries, many of them Global 2000 corporations.
Software Futures` knowledge management drive is headed up by John Lawson, GM of Software Futures Business Engineering. This business unit also includes the Aris toolset, which, focusing as it does on process management, complements Dataware, says Lawson. There is also a natural fit with Software Futures` data management and data warehousing offerings.
"Dataware allows companies to capture and pool the collective knowledge of people in the organisation," says Lawson, "to give it context in terms of the organisation, its processes, goals and objectives and to make this knowledge broadly available, creating the information assets of the organisation."
Gartner has predicted that knowledge management will be the next "big wave" in IT. In embracing the information assets of the organisation, it includes databases, documents, policies and procedures and the non-explicit knowledge embedded in the experience of each person working in the organisation.
"Dataware is focused on organisations which are dependent on knowledge," says Lawson. "Executives in these organisations know they must develop better techniques to manage knowledge, which is becoming their biggest asset." Managing and leveraging their intellectual capital is what knowledge management is about.
Lawson reports that the first pilot project is being run at a local customer site.
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