Softworx provides customers with innovative on-the-move mobile platform

Jane Thomson, Softworx MD, says the launch of Infor10 Motion enables Softworx to continue to provide innovative and flexible deployment solutions. Infor10 Motion is a unique cloud-based mobile platform built on the powerful Infor10 ION integration framework.

“We have predicted for some time now that critical business software is increasingly moving to the cloud. I believe that this year in South Africa, we will see it become even more of a reality. Business is going to be forced to adopt cloud strategies as a result of delivery requirements as well as to counter financial challenges.”

Infor10 Motion applications provide fast, reliable connections to back-office systems, regardless of location, through smartphones and tablets, to accelerate productivity and help users work smarter and faster. Differentiated from complex and convoluted mobile platforms, Infor10 Motion provides a consistent user experience, a loosely coupled architecture and a simple and easy process for deployment.

"South Africa is quickly following the worldwide trend of companies creating mobile workforces. To ensure the success of this movement, companies need to provide their employees with the tools to stay informed and to be able to take action from wherever they are,” says Thomson. “Infor10 Motion does just this. Softworx is now able to break down the traditional office and to take it to where our customers are conducting their business - on the road, at the airport, wherever the opportunity exists.”

Infor has immediately made available two applications, Infor10 Road Warrior, a mobile CRM application with embedded business intelligence, and Infor ION ActivityDeck, which allows users to respond to important tasks, receive real-time alerts and approve pending requests.

“We are constantly providing our customers with mobile development tools and foundation services that enable them to use mobile applications, like Infor10 Road Warrior, across the extended enterprise,” concludes Thomson.

Additional information:

The Infor10 Motion Platform

Infor10 Motion is built with a loosely coupled architecture on the Infor10 ION framework, meaning that Infor10 Motion applications can plug into different back-office systems such as ERP, CRM, expense management or supply chain management. Infor10 Motion provides native, rich applications that leverage the data that already exists in enterprise deployments. Security is built into Infor10 Motion to help address the threat of theft and data loss and enable customers to retain control over critical business data.

Infor10 Motion applications leverage the familiar, simple and intuitive ways that users are already accustomed to interacting with their smart devices, allowing them to work and act faster. This includes taking into account differences between devices, such as tablets versus smartphones. Because it is core product independent, Infor10 Motion is able to adopt a consistent user experience across back-office applications.

Infor10 Motion applications are further differentiated by being "app aware", which enhances the user experience by detecting when another app on the device could provide additional functionality, including consumer apps that would work in the context of the enterprise. An example of this is Infor10 Road Warrior, which incorporates Skype and FaceTime within a customer's contact record so sales personnel can move seamlessly into consumer collaboration tools with their customers.

Infor10 Motion is cloud-based, which uniquely simplifies the way customers can deploy and adopt the platform. The Infor10 Motion App Manager (IMAM) provides a single location for companies to deploy Infor10 Motion applications quickly within their existing IT infrastructure, unlike other mobile platforms which require an add-on solution to centralise the effort of multiple deployments. Once a company has gained access to IMAM, they are ready to begin using Infor10 Motion applications. IMAM also allows managers to determine which users have access to specific information, and the capability to change those settings at any point.

Infor10 Road Warrior empowers sales productivity by sending mobile alerts, approvals and tasks, allowing users to make decisions faster, turning what was previously considered down-time into a tool to outpace the competition.

This connectivity is coupled with embedded business intelligence to provide an overview of data-heavy screens, helping users make sense of data more rapidly, highlight problems at a glance, and compare current and historical order volume, reducing the amount of time spent searching for information. Additionally, integrating with consumer apps like Skype and FaceTime helps Infor10 Road Warrior users better collaborate and communicate with their customers.

Infor ION ActivityDeck helps solve the critical problems that arise when users are on the road and have no visibility into pressing issues going on in the background. ION ActivityDeck provides users the ability to remain connected to the back office so they are able to respond to important tasks, receive real-time alerts, and approve pending requests, keeping business in motion. Similar in function to Twitter, ION ActivityDeck provides the ability to define filters based on most anything, helping users answer questions and take action before they become issues.