Managed Service Provider, Space Age Technologies, has been a finalist or a winner of at least one Microsoft award each year since 2004. This year it has maintained its high standards - being named finalist in the Networking Infrastructure Solutions, and Small Business Specialist categories for 2009.
The key to this company's success has been 15 years of focusing on bringing services and solutions that have normally only been targeted at larger enterprises, to the small and medium business market.
The small and medium business enterprise, or SME, has for several years been seen by IT service providers as one which promises growth and opportunity. However, this market is by no means an easy one to capture, as many larger service providers have discovered. SMEs have unique needs - both from a solution and an engagement point of view.
“We have always been very focused as a company, with our sights firmly set on providing leading services and solutions to the small and medium business market,” explains Marketing Director, Chris Welham. “We have also identified two distinct segments within this market: the small business, with no internal IT resource, and the medium business, with at least some form of internal IT capability. This allowed us to finely tune not only our services and our solutions, but also the way we engage with these companies. We have even moulded our internal company structure around these two markets,” continues Welham.
The company also makes use of Microsoft's Infrastructure Optimisation methods when assessing a client's IT environment and developing a solution. This ensures internationally recognised best practices are always applied, and a roadmap to continually increase the value that IT brings to the business, is developed.
The categories in which Space Age has been named as finalist reflect the two segments the company has identified within the SME market. The Small Business Specialist category targets the small business, while Networking Infrastructure Solutions is aimed at the medium segment of this market. The company's services and solutions for each category are summarised on Microsoft's Solution Finder Web site - see Small Business and Medium Business.
Share