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Spanish pharmaceutical company fills prescription for improved sales with CA`s CleverPath Forest & Trees

Customised dashboards enable Almirall Prodesfarma to increase sales through real-time business data analysis
By Computer Associates Africa
Johannesburg, 29 Jul 2002

Computer Associates International, Inc (CA) today announced that Spanish pharmaceutical leader Almirall Prodesfarma has deployed an "executive dashboard" built with CA`s CleverPath Forest & Trees.

The dashboard, designed and developed by CA partner 9Tres Integral Services, provides Almirall Prodesfarma`s sales organisation with the ability to dynamically analyse vital data from Lotus Notes, SAP and other externally processed sources - enabling managers and salespeople to make smarter, faster business decisions.

The ability to effectively analyse sales activity is crucial in the pharmaceutical industry, where vast information is typically gathered on the buying patterns of doctors, hospitals and other key channels. This typically includes both a company`s own products and those of its competitors. By rigorously analysing this information, managers and salespeople can determine where opportunities can be better exploited to drive increased sales volume.

"The system developed with CleverPath Forest & Trees has delivered tremendous value throughout our sales organisation," said Mario Rovirosa, global sales service manager at Almirall Prodesfarma. "Management and sales representatives alike can now quickly ascertain the status of our business on their laptops and obtain the information they need to improve sales performance."

To create the system, Almirall Prodesfarma turned to 9Tres Integral Services, a CA partner with a long and successful relationship in the pharmaceutical company, and extensive experience in building business intelligence solutions.

Using CleverPath Forest & Trees, 9Tres Integral Services created a highly-visual executive dashboard that gives managers and salespeople a clear picture of the performance of any individual, group of individuals, or geographic area classified by product, family of products or any other predefined criteria. Information can be expanded or collapsed with the click of the mouse. "Traffic light" codes indicate how well actual business performance is aligning with the company`s stated objectives.

The new system has fulfilled both the business and the technical requirements of the company. "CA`s technology allowed us to put a high-value tool in the hands of our entire sales organisation without modifying our existing information architecture," said Ernest Siles, Almirall Prodesfarma`s sales information system manager. "We are extremely pleased with the high performance of the new system, which provides a significant competitive advantage for our company."

Almirall Prodesfarma`s 700-person sales force in Spain collects business data on their laptops using a customized Lotus Notes application. Sales and competitive information is periodically sent to a central data warehouse for analysis. Salespeople also receive a subset of this information as personal data marts for competitive analysis.

The CleverPath Forest & Trees application development environment is particularly attractive to CA partners like 9Tres Integral Services because it is designed specifically for the rapid development of compelling dashboard applications.

"Using CleverPath Forest & Trees, we were able to develop, test and pilot a variety of different dashboard screens based on Almirall Prodesfarma`s business requirements within three months - allowing us to quickly deliver a complete, customised and extensible executive information system," said Albert Aguilar, General Manager of 9Tres Integral Services. "Without CleverPath Forest & Trees, this project would have taken much longer to complete."

"In today`s highly competitive markets, companies must be able to take large amounts of complex information and distil them into actionable, easy-to-understand business tools," said Leo Bensad'on, country manager of CA Spain. "We are very pleased at how well our CleverPath Forest & Trees solution has - in the able hands of our integration partner 9Tres Integral Services - fulfilled this critical requirement for an industry leader like Almirall Prodesfarma."

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Almirall Prodesfarma

Almirall Prodesfarma is the first Spanish pharmaceutical multinational. The company`s main research fields fall within the areas related to the treatment of asthma, allergies, dermatitis, arthritis, cardiovascular diseases and gastrointestinal disorders. By the end of the 2001 fiscal year, the company had a staff of 2 605 people, 425 of whom worked in R&D activities. Overall estimates for staff in 2002 are of 3 006 people, with an R&D team of 508 members. The company has five research centres and six manufacturing plants, as well as branch offices in the main capital cities of Spain and subsidiaries in Europe and Latin America. Its annual production forecast for this year is 86 million units, and products resulting from its own R&D are marketed in over 80 countries around the world.

9Tres Group

Founded in 1993, 9Tres group is a Spanish company offering customized solutions in technology, services, telecommunications and education. 9Tres is structured in four divisions: 9Tres Tecnolog'ia, which markets, implements and maintains hardware and software solutions; 9Tres Integral Services, which provides consulting and other IT services; 9Tres Telecom, which markets, implements and maintains telecom environments and components; and 9Tres Training, which provides technical education services.

Computer Associates

Computer Associates International, Inc. (NYSE: CA) delivers The Software That Manages eBusiness. CA`s world-class solutions address all aspects of e-business management through industry-leading brands: Unicenter for infrastructure management, eTrust for security management, BrightStor for storage management, CleverPath for portal and business intelligence, AllFusion for application lifecycle management, Advantage for data management and application development, and Jasmine for object-oriented database technology. Founded in 1976, CA serves organisations in more than 100 countries, including 99% of the Fortune 500 companies. For more information, visit http://ca.com.