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SpeechMail2 lets users manage e-mail over the phone

Johannesburg, 03 Oct 2001

Intelleca, SA`s leading provider of advanced speech recognition telephony solutions, has announced the local availability of SpeechMail2, a service that allows users to connect to their e-mail accounts, and listen, reply forward, and compose e-mail messages using any telephone.

"SpeechMail2 offers a range of additional functionality over and above the features that users currently enjoy," says Intelleca GM Shaun Cochrane. "The most exciting of these is the ability to compose and forward e-mails, which can be sent to any of the people that users have set up in their SpeechMail contact list."

With the addition of message filtering, SpeechMail2 can now be customised so users only hear e-mails they deem most important. Filtering criteria are available to ensure end-users can customise SpeechMail according to their specific preferences. With the introduction of secure sockets layer (SSL), SpeechMail2 provides customers with the assurance of a secure solution. "The SSL layer ensures that even the most security-conscious of mail administrators can be certain that their users` e-mail and logon details are well protected," says Cochrane.

He notes that SpeechMail offers many advantages to any company with mobile staff. Because SpeechMail is available on a per-user basis, any company, no matter how big or small, can benefit from the mobile solution.

"SpeechMail allows business people on the move or people without access to a PC to stay in touch with their e-mail wherever they are. By using SpeechMail, employees can check their e-mail anywhere at any time. This facilitates communication between employees and, more importantly, with clients. Employees now never have to be out of touch. SpeechMail ensures that mobile employees can function efficiently wherever they are."

SpeechMail offers clients the benefits of unified messaging in an ASP environment. Advanced speech recognition allows users to manage their e-mail with voice commands and the latest in text-to-speech engines reads the e-mails to the caller. It connects with existing mail servers and does not require replacement of existing infrastructure such as e-mail or voice-mail systems, nor does it require the purchase of additional hardware or software.

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