Spescom DataVoice has achieved Applications Partner Programme Solution status from French telecommunications company, Etrali.
Spescom DataVoice is the voice transaction management operation of multinational, Spescom.
Etrali tested and approved the DataVoice Etradeal recording solution in its laboratory in Paris. According to Spescom DataVoice technical director, Sakkie Nel, the solution provides tightly integrated support for the Etrali Etradeal Turret System, deployed in financial institutions and trading houses.
"The Spescom DataVoice product is fully compliant with Etradeal Turret Systems and offers customers benefits like cost-effective N+1 redundancy, remote e-mail and SMS alarms, and powerful business process integration," says Nel.
Nel notes that the certification provides customers with the assurance of working with an approved supplier.
"Spescom DataVoice can also provide customised assistance designed for the Etradeal as well as the traditional support for its dedicated Recording Links and MACH2 turrets," concludes Nel.
According to Tony Moulange, Technical Partnerships Manager of Etrali in London, Spescom submitted its products to Etrali's laboratories for exhaustive testing under the Application Partner Programme.
"We are pleased to announce that their equipment is now certified to work with our Etradeal 160M and 1Giga systems."
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Spescom is a multinational technology innovator with direct operations in the US, UK and SA.
The group is publicly listed on the JSE Securities Exchange SA (Spescom Ltd), and on the NASDAQ OTCBB : SPCO (Spescom Software Inc).
Spescom is an information and communications technology company focused on the various aspects of enterprise content management.
The group provides products and solutions to connect to the network economy, as well as enterprise software to manage information and knowledge.
Specifically, Spescom supplies solutions in the areas of access network, enterprise information management, multimedia transaction recording, broadcast and customer contact centres.
Spescom markets its products worldwide through appointed partners and distributors under the eB brand for its enterprise software, and the DataVoice brand for its multimedia transaction recording solutions.
eB is sold internationally by US-based Spescom Software Inc.
Spescom's global customer base consists of multi-national organisations including leading enterprises in the utilities, telecommunications, transportation, financial, banking and insurance sectors.
Worldwide, customers include Siemens, British Telecoms, Network Rail (formerly Railtrack), Lloyds of London, Barclays Bank, Abbey National Bank, WH Smith, Caterpillar, Bechtel, AmerenUE, Entergy, Bombardier, Ocean Energy, Sempra Energy, Telkom, SABC, Old Mutual, Eskom, Transnet and First National Bank.
For more information on Spescom, please visit www.spescomsoftware.com and http://www.spescom.com/.
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