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SSA Global launches SSA framework for excellence

A unique approach to the discovery process that drives value for customers
Johannesburg, 13 Jun 2006

Softworx, regional SSA Global master distributor and a member of the EOH Group, recently announced the availability of Framework for Excellence (FFE), a business consulting offering which provides a structured knowledge base that allows companies to achieve specific business goals through the application of people, process and technology components.

SSA Global FFE allows businesses to focus on opportunities for reducing costs and increasing throughput within an existing infrastructure, as well as understanding how to take greater advantage of planned investments to achieve the company`s goals.

The offering is driven by SSA Global`s team of business consultants whose role is to help customers pick what`s critical in solving their business problems and design the best solution to meet their needs. The offering is highly flexible to meet a broad range of industry and process requirements.

"We`ve developed SSA Global Framework for Excellence to ensure customers gain the return on investment they are anticipating from SSA Global solutions," said Jane Thomson, managing director, Softworx. "Framework for Excellence provides the basis for consultative solution selling and assists us to direct discussions with the prospect to business strategy and issues, and not product function and feature."

SSA Global is leveraging Framework for Excellence with customers and prospects who are seeking to improve their organisation`s performance by adopting SSA Global solutions. The methodology is being used on a global basis.

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Softworx

Delivering business solutions with a difference.

Softworx is a successful South-African business applications company that prides itself in being able to deliver world-class products to its extensive customer base, which includes a number of Fortune 500 companies. In addition, Softworx supports clients in industries ranging from manufacturing, retail, distribution and financial to supporting various government entities. The company is dedicated to marketing, implementing and providing support for its range of complementary software products to medium and large enterprises that require effective solutions to optimise their business processes.

Softworx has positioned itself as a leading provider of business applications in South Africa specialising in end-to-end business solutions. The company prides itself in being able to deliver true value to its customers through the implementation of business solutions based on a powerful combination of leading edge products and consultancy. As a wholly owned subsidiary of EOH, Softworx has increased the number of services and products that can be offered to its customers from within the group.

EOH

EOH is a business and technology solutions provider creating lifelong partnerships by developing business and IT strategies, supplying and implementing solutions and managing enterprise-wide business systems and processes for medium to large clients. EOH operates in the following three clusters of business units as a fully integrated business:

Consulting - Concentrated under the EOH Consulting brand are business units offering services ranging from strategic and business process consulting, project services, change management, supply chain optimisation, and education. The EOH Consulting business unit is responsible for delivering IT solutions that make business sense. We focus on providing remarkable technology solutions using robust methodologies to perform along the following four dimensions of IT excellence:

* Business-alignment
* Quality
* Risk management
* Cost management

Technology - Through a number of subsidiary companies, EOH is able to sell, implement, and support a range of world-class business applications including enterprise resource planning (ERP), customer relationship management (CRM), business intelligence, advanced planning and scheduling, e-commerce and manufacturing execution systems (MES).

Outsourcing - EOH offers comprehensive maintenance and support of client`s IT infrastructure and applications through the rendering of full IT outsourcing, application hosting and managed services. In addition EOH offers full business process outsourcing (BPO) services.

EOH has a presence in all major centres in South Africa and Botswana, and operates in the rest of Africa.

Editorial contacts

Nicolle Caldwell
Watt Communications & G Watt Design
(011) 425 6290