SSA has been named "Solutions Provider of the Year" by IBM Canada. The award, presented during IBM`s recent Marketing Masters Conference in San Francisco, salutes SSA Canada`s outstanding commitment to customer satisfaction and growth in the enterprise management software (EMS) marketplace in 1997. "During 1997, we worked with IBM to strengthen our relationship with clients by implementing new service and support initiatives," said Paul Lavallee, president SSA Americas. Neil Hamilton, GM, SSA Canada Corporation, added: "These activities included the development of a cohesive client satisfaction strategy and a stronger focus on joint marketing initiatives, such as Year 2000 seminars and joint user group studies." "The Top Solutions Provider award recognises SSA`s commitment to our partnership and to providing clients with the expertise and solutions for successful implementation of Enterprise Management Systems," said Bev Crone, Business Unit Executive, MidRange Server Systems, IBM Canada. Through the SSA/IBM partnership, clients can take advantage of preloaded software on IBM`s AS/400 servers; Year 2000 preparation services, including education, project management and migration strategies; and configuration and sizing services to optimise BPCS Client/Server version 6 on IBM AS/400 and RS/6000 servers. Key to SSA`s success with IBM has been SSA`s FASTresults programme, which accelerates time to benefit by combining SSA`s advanced BPCS Client/Server version 6 enterprise management technology, extensive vertical industry expertise, and BASIS, SSA`s proven implementation methodology and tool kit. FASTresults enables full, enterprise-wide implementations of BPCS Client/Server version 6 typically in six to nine months, well ahead of the industry average of 24 to 36 months. The programme has been proven successful around the world at more than 100 major industrial sector companies.
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