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Staffware launches eProcess division - dedicated to e-business

By TechSoft
Johannesburg, 20 May 2000

Staffware, the world leading business process/workflow solutions provider, has launched a new business division dedicated solely to developing solutions for today`s eBusiness revolution.

The new division - eProcess - will focus on providing eBusiness solutions for organisations utilising the to maximise their business potential.

John O`Connell, CEO and Founder, Staffware stated "Staffware eProcess extends the of business processes beyond internal applications of an organisation to encompass process driven applications across the Internet. In other words, eProcess harnesses the expertise of Staffware, with our Partners, to help enterprises establish virtual trading communities, incorporating customers, suppliers and intermediaries, such as agents and brokers. We have identified specific sectors of eBusiness which we feel would benefit greatly from using Staffware technologies."

According to the Gartner Group, workflow based eProcess

Is the underlying engine delivering a process controlled for eBusiness applications and users Isolates the process logic from the data and the performer, thereby avoiding limiting flexibility for easy enhancement and replication.

Facilitates process cloning (reusable processes across different applications)

Allows organisations to process more efficiently.

The benefits of utilising Staffware technology in process based applications is to streamline operations - both human and computer based - increase efficiency, decreased costs and improved customer service, which benefits participants throughout the value chain.

Staffware has identified a number of specific target applications/market areas which would benefit from a process driven approach, viz

  • Supply chain management

  • Customer relationship management

  • Straight Through Processing

  • eProcurement

  • Application Service Providers

  • Mobile commerce - mCommerce

The Staffware eProcess division is currently nurturing early adopter customer and partner organisations, which are embracing Internet technologies to achieve significant eBusiness benefits.

Typically these include:

  • Squeezing costs by eliminating inefficiencies in the supply chain

  • Minimising manual intervention in financial trades - Straight Through Processing

  • Adopting self-service techniques in customer, supplier, agent and employee transactions - employee self service

  • Transforming procurement procedures to reduce purchasing costs - eProcurement

  • Linking multiple entities that have a need to share and exchange common data for different purposes, such as government organisations - joined up government

  • Improving organisational productivity, through rationalising back office processes

  • Improving customer relationship management by integrating front and back office applications

Staffware is also integrating with new technologies and alternative methods of access to market, such as:

  • WAP - to enjoin the large population of mobile professional workers who need to participate in workflow applications

  • ASP organisations who offer lower cost alternative sources to in-house implementations

Staffware`s eProcess software is built on Staffware 2000, which combines a highly scalable server-centric rules engine with rapid application development tools. These are enhanced by the capability to seamlessly integrate with all required technologies through a uniquely flexible object integration model - Staffware Enterprise Objects - SEO - plus a library of integration modules , the Staffware Developers Toolkit - SDK. All of these technologies support an Internet environment.

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Staffware Plc

 

Staffware is the founder of the process workflow industry. Independent studies such as from Gartner and Strategy Partners confirm Staffware`s leadership position. Staffware is also one of the top 50 software companies in Europe. Staffware operates from 25 Offices in all the major business regions of the world. In addition its extensive Partner Channel covers all countries where there is a demand for business process automation today.

Over many years, Staffware - with its worldwide Partner Channel - has helped major organizations transform their internal processes. Today there are approx. a million licensed users of Staffware around the globe, linked to more than 4,500 servers. These are across all main industry sectors including Retail Banking; Wholesale Banking; Insurance; Telecommunications, Utilities, Government - both Federal/Central and State/Local; Transport; Professional Consulting Organisations and in General Commercial. Staffware automates a wide range of process driven , mission critical applications which typically require seamless integration with numerous complementary technologies.

Staffware is available on both Unix and NT servers, uniquely offering the capability to operate in a mixed Server environment supporting thin an/or thick clients. Multi databases are also supported. Staffware technology includes rapid design tools; an extensive range of Object oriented integration capabilities; a Developers Toolkit; comprehensive reporting and tracking functionality; a powerful rules process engine and deadlining features. Staffware scaleability is renowned allowing it to address the most intensive transactional based processes across an Enterprise.

Staffware, in conjunction with its Partners globally, provides a complete Services capability to ensure applications are designed and deployed according to best practise.

More recently Staffware has launched its eBusiness initiative - Staffware eProcess - whereby Staffware technology can automate business processes across the internet in an eBusiness environment