Staffware, a leader in Business Process Management (BPM), together with the Reserve Bank of Malawi (RBM) received a Gold Award for GIGA Global Excellence in Workflow, recently presented at the Association for Information and Image Management International (AIIM) 2002 Conference.
The award for excellence in workflow implementations recognised RBM`s innovative implementation of Staffware`s solution to meet its strategic business objectives. RBM acts as an agent of the Malawi Government in the issuing of Treasury bills, which were handled manually prior to the Staffware implementation. After the improvements were introduced, settlement was reduced from six to two days.
Mark Ehmke, managing director of Staffware SA, commented: "RBM selected and implemented Staffware`s Business Process Management (BPM) solution to transform the time-consuming and laborious bidding process into a fully automated system, thereby reducing the time taken to receive, validate, accept and issue the securities.
"This is the second year in a row that Staffware SA has received a GIGA award, with the first awarded in 2001 for the Telkom Properties workflow implementation."
Ehmke continues: "This achievement demonstrates our commitment to furthering development within the international workflow and Business Process Management arena, ensuring our solutions can meet clients` requirements and more importantly, reflect their business benefits."
The annual awards are co-hosted with the AIIM conference and expo and are sponsored by the Workflow Management Coalition, Giga Information Group and the Workflow And Reengineering International Association.
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Staffware is the founder and global leader of the independent business process automation/workflow market. Staffware has been delivering world-class Business Process Management/Workflow technology and solutions for over 15 years to over a million licensed users in the general commercial, insurance, banking, telecommunications, utilities and government sectors. Staffware customers have achieved substantial cost-savings and operations efficiencies through the rapid implementation of Staffware based applications that have been designed to their exact requirements.
In February 2002, Staffware was named by ISM, Inc, a leading CRM consulting firm, as one of the Top 15 CRM software packages for the seventh consecutive year.
Staffware`s award-winning Process Suite provides a complete set of tools to transform and streamline internal processes and tasks of an organisation. Available on a wide range of technology platforms with unrivalled interoperability, Staffware technology also facilitates the effective integration and automation of its customer`s internal operations with those of trading partners, customers, suppliers and intermediaries. In addition, the Staffware Process Suite provides market leading BPM and CRM technologies as a foundation for improvements in organisational productivity; adherence to statutory, industry and management regulations; increased levels of customer service and greater competitive advantage.
With over 1.5 million licensed users globally, Staffware has built an excellent reputation on the strength of its product and on its commitment to its customers. Staffware employs around 400 people worldwide with offices in 16 countries, supported by a global network of partners, covering all major business centres of the world. Staffware has grown organically, tenfold in the last six years.
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