Starbucks trials BI platform

business intelligence (BI) platform designed to enable store managers to order supplies, schedule employees, and otherwise act on information delivered through mobile devices, reports Information Week.

The BI platform is MicroStrategy 9.2.1, an upgrade that includes a Transaction Services feature, is designed to take users of mobile apps and Web-based dashboards from insight to action.

If Starbucks' tests work out, the coffee chain will upgrade its current MicroStrategy deployment and roll out new application-integrated smartphone- and tablet-based dashboards.

According to CBR, the new service uses either SQL for database transactions or XML for Web services applications and can store thousands of user transactions.

MicroStrategy said organisations can use MicroStrategy's Platform for Mobile Apps to create the mobile apps they need to stay competitive.

MicroStrategy 9.2.1 also includes new enhancements to mobile security and Visual Insight, which the company says would allow people to get the information they need without assistance from their information technology teams.