Striata, a leading provider of e-mail bill presentment and payment solutions, has partnered with IHS Telekom, an ICANN accredited registrar and systems integrator, to bring eBilling and eStatement solutions to local banks, utilities and telecommunications companies in Turkey.
Partnership introduces push e-mail billing to Turkey
This significant development for industries in Turkey brings advanced e-mail billing to the country for the first time. "Traditional methods of sending bills by paper or pulling customers back to Web sites have, until now, been the only option available to billers. Striata's partnership with IHS allows us to bring value-added push e--mail billing and payment services to this market. IHS has the market experience and is well networked to successfully introduce Striata's innovative services to utilities, telcos and financial institutions in Turkey," says Michael Wright, Striata CEO.
Integrated electronic consent drives paperless adoption
Striata's innovative eBilling solutions are geared to meet the requirements of the emerging eBilling market in Turkey. Billers will now be positioned to offer their customers convenient eBills delivered as secure PDFs via e-mail. Adoption of the e-mail bills is built into the billing process, with an electronic consent splash page covering the first bill to encourage customers to go paperless and receive their first bill in just one click, no registration required.
Fully interactive bills enhance customer experience
The Striata next-generation interactive PDF Bill solution delivers an added value experience for the end-user. It offers consumers the convenience of facilitating payment directly from within the PDF e-mail bill - it requires only one click to open the bill and one click to pay it.
Furthermore, the PDF bill enables navigation; multiple 'virtual pages'; sorting of data; interactive graphs; grouping of data; animations; and videos. This interactive functionality enhances the customer's billing experience, which in turn assists billers to drive e-mail billing adoption and ultimately, paper turn-off. This results in reduced operational costs, and the convenient payment functionality reduces DSO (days sales outstanding), while the entire solution delivers a significant ROI.
Emre Sayin, CEO of IHS Telekom, concludes: "IHS Telekom is very happy to announce its partnership with Striata. The additional features available, including PDF eBill payment forms and interactive feedback forms, will drive adoption of eBilling and hence drive savings for billers and financial institutions."
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