Striata, a global service provider of paperless solutions, has partnered with Tricubes, an ID authentication specialist, to provide Malaysian consumers with a secure document delivery platform. This is to support Tricubes' myemail.my service, which went live on September 2011 - the aim of which is to provide every Malaysian citizen with an authenticated e-mail address - facilitating safe, secure document delivery.
This is a very significant development in Malaysia, as the myemail.my service is part of the government-led 'One Malaysia' initiative, which falls under the Economic Transformation Programme (ETP) of Malaysia. The myemail.my goal is to provide every Malaysian citizen with an authenticated, secure inbox, so government departments and other businesses can deliver eBills, eStatements, eNotices and other official e-mail communications to them safely and securely.
To get a myemail.my account, the applicant will use his/her national ID card number, which will be checked against the record of National Registration Department of Malaysia. Applicants will be required to undergo a second level of authentication, using shared data that is known by both user and biller, like the account number, unique ID, etc. The verification ensures that documents are sent to the intended recipients.
The myemail.my team has successfully deployed the first eNotices service for a government department in Malaysia. “We are delighted to be working with Tricubes on what is probably the largest secure e-mail document delivery initiative in Asia. The myemail.my service complements Striata's solution perfectly. Together, Tricubes and Striata are providing a secure end-to-end e-mail document delivery platform for government and private organisations alike,” explains Keith Russell, Sales Director for Striata Asia.
Russell says Striata's Push e-mail delivery technology enables the delivery of fully encrypted, secure e-mail versions of the bill, statement or any other document to the customer's inbox - providing optimal customer convenience. Feedback forms and payment forms will also provide important features to enhance adoption of e-mail communications. “Organisations and government departments that have proportionately more expenses stemming from extensive paper output than most will benefit from significant cost savings by eliminating paper communications.”
In conclusion, Striata and Tricubes are marrying the “best-of-breed” e-mail document delivery solution with the “best-of-breed” e-mail and validation platform. This allows government departments and other businesses in Malaysia to target their customers securely and effectively, while benefiting from a value-added, secure e-mail document delivery solution.
Keith Russell - Sales Director - Striata Asia Pacific
Keith Russell is the Sales Director of Striata Asia-Pacific. Keith has over 20 years experience in the IT industry, moving from software development and analysis roles into Sales and Account Management.
Keith started his career with British Gas and worked for 8 years in the Billing and Systems departments in Edinburgh and London. Keith moved to Hong Kong in 1995, where he worked for a further 8 years in business development in the Telecoms billing field for KSCL and Convergys.
Prior to joining Striata in 2008, Keith was Director of Red Bridge Consulting, an international business development consultancy based in Hong Kong, and Asian Business Development Manager for Mobiqa, a mobile-phone ticketing company. In this role, Keith was responsible for introducing mobile phone boarding cards to a number of airlines.
Keith has an Honours Degree in Physics from Heriot Watt University, Edinburgh, and is a member of Mensa.
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