Successful CM requires culture shift

Companies interested in outsourcing their IT operation to a third party managed hosting service provider should consider how their business will have to adopt in the long-term, it has been claimed, according to Global Gold Internet Services.

According to Daragh O'Brien, director of publicity and recruitment at the International Association for Information and Data Quality, the use of a content management system will require more data to be moved around a company's network, whether it is hosted internally or by an outside Web hosting service.

He said: "The goal should be to embed a quality approach to the management of information that is not a project, but the way things get done."

Enterprise content management provider Open Text is planning to expand its suite of next-generation Web solutions after acquiring Vignette, says PR Newswire.

Open Text says its solutions will help organisations establish better connections to customers and use the Web as a channel for new revenues.

John Shackleton, president and CEO of Open Text, says: “Our plan is not to eliminate products, but to offer solutions that help our customers effectively fulfil their organisational needs - from strategic online initiatives to day-to-day site management tasks”.

Zenprise, a provider of mobile management software, has added security and expense management to its MobileManager platform, states Earth Times.

Zenprise MobileManager 5.0 integrates device management across smartphone platforms including BlackBerry, iPhone, Windows Mobile and Palm.

Jasmine Noel, principal analyst of Ptak, Noel and Associates, says: "Mobile management is expanding beyond service availability and e-mail support to include security, configuration and accounting capabilities”.