Micromuse Inc., the leading provider of realtime business and service assurance software, today announced that Swisscom Mobile is using the Netcool suite as the core management solution for its entire GSM and GPRS network infrastructure. Swisscom Mobile owns approximately 66% of the wireless market share in Switzerland and employs approximately 2,500 people. It is a strategic partner of the Vodafone Group, which holds a 25% stake in the company.
Prior to deploying the Netcool suite, Swisscom Mobile was using a variety of tools to manage its different networks, sub networks and value-added service delivery infrastructure. To manage its rapidly evolving infrastructure and requirements to integrate with emerging networks such as UMTS (Universal Mobile Telecommunications System), Swisscom Mobile required a new consolidation tool.
Micromuse`s Netcool solution for wireless management was selected because it deploys rapidly and easily integrates with existing and emerging wireless infrastructure components, services and applications. Netcool software collect, filter, classify and visualize status information from throughout Swisscom Mobile`s radio network and its infrastructure in realtime. Netcool also provides interfaces to Swisscom Mobile`s value-added services and Operation Management Center (OMC) infrastructure.
Swisscom Mobile`s alarm management system was designed and delivered by Sun Microsystems, a Micromuse global resale partner.
"Wireless service providers are facing the considerable challenge of maximizing revenue from new, complex services within tight budget constraints," said Richard Lowe, Micromuse`s Senior Vice President for Europe, the Middle East & Africa. "Throughout the world, Micromuse is the vendor of choice for next- generation service providers who demand the ability to offer continuous uptime while maintaining profitable margins. Micromuse`s Netcool solutions deploy quickly to provide a single view across the various devices and applications in the infrastructure to help minimize the time it takes to deliver a return, while maximizing the investment in existing management tools."
Share
Swisscom Mobile is the clear number one in the Swiss mobile communications market with a market share of around 66%. In 2002 Swisscom Mobile generated revenues of CHF 4,11 billion (net revenue 2001: CHF 3,983 billion / net revenue 2000: CHF 2,847 billion). The company has about 3.6 million NATEL customers. Since 1 April 2001 Swisscom Mobile has been a public limited company in which Swisscom Ltd has a 75% shareholding. The British Vodafone Group, global market leader in mobile communications, has entered into a strategic partnership with Swisscom Mobile taking a 25% holding. The NATEL network (GSM900 and GSM1800) supports all new technologies such as HSCSD, GPRS and has been expanded with Public Wireless LAN in popular places. With 99% coverage it is Switzerland`s best mobile network. It is also the only one to provide access to more than 340 mobile networks worldwide in more than 160 countries. www.swisscom-mobile.ch
Netcool
Micromuse`s Netcool software solutions provide businesses with the assurance that their applications and services are up and operating. By allowing our customers to see what`s happening throughout the infrastructure in realtime, Netcool applications enable them to respond to problems before revenue-supporting services are affected.
Netcool applications install out-of-the-box, deploy rapidly and scale to the largest environments. Micromuse`s flagship, Netcool/OMNIbus(tm) application, includes a library of off-the-shelf software modules that allow our customers to collect and consolidate information from more than 1,000 environments spanning applications, systems, voice and IP, cable/broadband, switches and routers, and enterprise management systems.
Micromuse
Micromuse Inc. (Nasdaq: MUSEE) is the leading provider of realtime business and service assurance software solutions. The Netcool software solution provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include AT&T, BT, Cable & Wireless, Charles Schwab, Deutsche Telekom, Digex, EarthLink, GE Appliances, ITC^DeltaCom, J.P. Morgan Chase, T-Mobile and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107. Tel: (415) 538 9090. The Web site is at http://www.micromuse.com.