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Sybrin DocFlow: Game-changer for banks and insurers

Sybrin yesterday announced the launch of Sybrin DocFlow, an advanced end-to-end document and workflow management solution designed to revolutionise how banks and insurers operate.
Johannesburg, 19 Nov 2025
Sybrin DocFlow is built for the demands of the modern financial and insurance landscape. (Image: Sybrin)
Sybrin DocFlow is built for the demands of the modern financial and insurance landscape. (Image: Sybrin)

Sybrin DocFlow is a complete transformation of the company’s trusted Document Management System (DMS). The solution integrates the best capabilities of Sybrin's Case Builder and Imaging and Workflow modules into its traditional DMS offering to provide a single, holistic engine for critical business processes, from initial document capture to final archiving. 

“For too long, financial institutions have been held back by fragmented systems and manual processes that hinder productivity and compromise compliance,” said Sean Botha, Product Manager. “Sybrin DocFlow is our answer to this challenge. It provides our clients with a secure, intelligent and seamless solution built for the demands of the modern financial and insurance landscape.”

DocFlow is designed to tackle industry-specific challenges, offering distinct benefits.

For banking:

The solution streamlines critical banking operations, from account opening and credit operations to payments and treasury. Financial institutions using DocFlow have already seen increase in turnaround times and reduction in costs, replacing paper-based bottlenecks with efficient digital flows. Use cases include:

  • Account opening
  • Account maintenance
  • Credit ops
  • Payments
  • Treasury
  • Merchant acquiring

For insurance:

The platform is an intelligent workflow built to accelerate core business lines, including underwriting, policy issuance and claims. DocFlow enables insurers to process claims much faster, leading to happier, more loyal customers by ensuring lightning-fast payouts. Use cases include:

  • Underwriting
  • Renewals
  • Policy issuance
  • Endorsements
  • Claims
  • Re-insurance

At its core, Sybrin DocFlow is built for security and compliance. It features built-in maker-checker functionality, full audit trails and retention rules, ensuring organisations remain regulator-ready at all times. The platform’s ability to archive with confidence and retrieve documents in seconds empowers businesses with sound governance and real-time reporting.

To understand how DocFlow can streamline and automate your operations, contact Sybrin today: www.sybrin.com/contact.

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Sybrin

Sybrin is a leading global provider of enterprise software solutions for the financial services, insurance, and telecommunications sectors, among other. Everything they deliver is based on their knowledge of complex solutions complemented by 30+ years of experience. They focus on developing, implementing, and supporting end-to-end systems through the Sybrin Platform utilising low-code development technology. Visit www.sybrin.com to find out how they can automate your business processes.

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