SYNAQ, the managed Linux services and open source solutions company, has launched a locally-hosted, enhanced version of its home-grown Pinpoint SecureMail SaaS (software as a service) solution.
Pinpoint SecureMail 2.0, which acts as a first line of defence between the public Internet and a company's e-mail servers with its sophisticated anti-virus, anti-spam, content control and anti-phishing capabilities, now incorporates an array of new features specifically requested by users of the powerful software.
Sam Gelbart, director: Software Services at SYNAQ, says the company consulted extensively with Pinpoint users and potential resellers to ensure the development of a product that would actually meet business needs.
One of the most pressing items on users' wish lists was for faster download and response times - a feat that cannot be achieved with applications that are hosted offshore, given South Africa's international bandwidth constraints. At present, most high-end e-mail security solutions utilised by corporate South Africa are hosted overseas.
“SYNAQ could have waited to see what impact the new Seacom cable would have on local Internet performance. However, by hosting Pinpoint SecureMail 2.0 locally, we have effectively eliminated the performance problems associated with international bandwidth availability immediately and into the future,” he explains.
“This, combined with the advanced Web 2.0 and AJAX technologies we have incorporated into the software, has resulted in a security application that is incredibly fast, always up-to-date and extremely quick and easy to use.”
According to Gelbart, several clear trends emerged during user discussions, one of which was the difficulties businesses face in reducing the time impact of mail management both operationally and legally.
“IT staff have less time in which they have to do more - they need to do more, report more and control more. Their request was to be empowered to do what they need to do as quickly and easily as possible, while ensuring they comply with all legal and regulatory requirements. Pinpoint SecureMail 2.0 meets these requirements,” he adds.
Highlights of the enhanced software include an innovative new interface that is faster and easier to use; improved reporting capabilities with a faster reporting interface; role-based user management and access capabilities; easier mail administration; and full audit trails for all actions.
“Spammers constantly develop aggressive new tactics to defeat traditional e-mail filtering solutions. They regularly add new weapons to their arsenal to extract information from users, disable networks by flooding them, and paralysing corporate mail servers. On top on that, there is also a vast amount of e-mail-borne viruses to contend with.
“With Pinpoint SecureMail 2.0 delivered as an always up-to-date, hassle-free service that changes as quickly as spammers do, businesses are assured of a robust, fast and secure defence against all e-mail-borne threats,” Gelbart concludes.
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