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T-Systems certified in Run SAP methodology in SA

* To implement end-to-end solution operations standards for customers.
* To drive business innovation.
* To reduce time and costs.

Johannesburg, 26 Apr 2011

T-Systems, a SAP services partner, has been certified as a provider of solution implementation based on the Run SAP methodology. T-Systems will incorporate the methodology into its implementation standards.

“By adopting the Run SAP methodology into our own implementation standards, we are going beyond the vision of implementing the solutions required by our customers,” said Len de Goede, Vice-President Systems Integration, T-Systems in South Africa.

“We are now providing our customers with the proven methodology for managing their SAP applications through end-to-end solution operations standards. This will empower our customers to manage their SAP applications more efficiently and at a lower cost.”

Run SAP methodology is a phased methodology based on world-class knowledge. It provides best-practice procedures, content, services, training and tools for end-to-end solution operations, along with a standardised and proven implementation method. The Run SAP methodology focuses on application management, business process operations, and administration of SAP solutions. The methodology describes how support should be implemented across the life cycle design, set-up, operations and optimisation. In addition, with its best-practice documents for solution operations, it describes how to implement end-to-end solution operations for different SAP software-based business processes.

“We applaud T-Systems' achievement as a SAP services partner certified in the Run SAP methodology,” said Dr Uwe Hommel at SAP AG. “By adopting the methodology, T-Systems will deliver to its customers a higher level of effectiveness and efficiency in South Africa.” Run SAP is an integral part of SAP Enterprise Support services, a holistic support model designed to enable continuous improvement and successful solution operations at lower risk and cost.

SAP customers will realise the benefits of operating with the end-to-end standards. SAP standards for solution operations are a prerequisite for the continuous improvement of SAP solution operations. Not only do they enable automation, reducing the cost of operations, but also improved traceability and an audit trail, helping companies to achieve cost-efficiency, quality assurance and compliance enablement.

SAP has been part of T-Systems' core business for many years. T-Systems is also one of the first globally certified "SAP Application Management Services Providers" and one of the few certified “Global Hosting Partners” of SAP.

Further information for journalists at http://www.telekom.com/media.

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Deutsche Telekom AG

Deutsche Telekom is one of the world's leading integrated telecommunications companies with more than 129 million mobile customers, approximately 37 million fixed-network lines and 16 million broadband lines (as of 30 September 2010). The group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in over 50 countries and has more than 250 000 employees worldwide. The group generated revenue of EUR 64.6 billion in the 2009 financial year - more than half of it outside Germany (as of 31 December 2009).

T-Systems

Drawing on a global infrastructure of data centres and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. T-Systems provides integrated solutions for the networked future of business and society. The company's 45 300 employees combine industry expertise and ICT innovations to add significant value to customers' core business all over the world. T-Systems generated revenue of around EUR 8.8 billion in the 2009 financial year.

Since the inception of T-Systems in South Africa in 1997, the company has cemented its position as one of the most successful T-Systems companies outside of Europe. As the leading ICT outsourcing service provider locally, T-Systems offers solutions in both the ICTO and Systems Integration markets. Their extensive portfolio of services covers the vertical, horizontal, IT and TC space. T-Systems South Africa's head office is located in Midrand, with another major office in Cape Town, and 20 further representative offices in locations throughout southern Africa.

SAP

As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device - SAP empowers people and organisations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 109 000 customers to operate profitably, adapt continuously, and grow sustainably.

For more information, visit http://www.sap.com.

Editorial contacts

Pat McClelland
Evolution PR
(011) 462 0628
Marketing Communications
T-Systems
(+27) 21 974 3185
jane.wessels@t-systems.co.za